Jimmy John's

Alpena, MI · Sandwich shop

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Alpena
#29
of 68 restaurants
City Percentile
31%
rating percentile

Jimmy John's is a restaurant located in Alpena, MI. It is one of 68 restaurants listed in Alpena. Its 4.2-star rating is slightly below the Alpena city average of 4.4 stars. There are 10 photos associated with this location.

About Jimmy John's

Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Hours

Friday10 AM–9 PM

Customer Reviews

★★★★★ 5.0 Noah Beaubien · Feb 2026

So this kid named Malachi works here and you can tell he is so dedicated to his Job and very hardworking. He was friendly to talk to and easy to place my order with.

★★★★★ 5.0 Jonathan Wood · Jul 2025

The food is consistent, and the error rate is low when staff take my order. The only thing I would ask would be for them to ensure the meat is consistently spread until the end of the sub. Sometimes the very end of the sub is bone dry and there is little meat. Which stinks because those are the last bites. I would recommend this location because it is well managed and reliable. Everything is clean and service is fast.

★★☆☆☆ 2.0 Scott Major · Nov 2025

Service has gone downhill... latest experience had an incorrectly made sandwich, and a manager who seemed to just want to make excuses and not fix the issue... Delivery made out online, special instructions made for one of the 3 sandwiches. "No lettuce, ez mayo, cut in half"... well they got the no lettuce right. But the added 'bonus' of barely any meat on it encouraged me to call and speak to the manager who, when asked exactly how much meat is a "portion", stumbled then said "well it's measured in grams" as if I was a ditzy teenager at a car dealership. The amount of mayo overpowered what was left on the sandwich, causing ti to arrive soggy (despite being 'toasted') Will never order there again.

★☆☆☆☆ 1.0 -- · Aug 2025

WORST JIMMY JOHNS EVER. I frequent this place often. They mess up the sandwiches every time. Then give you attitude when you tell them they messed it up. The manager has zero customer service skills. I dont normally leave scathing reviews but I feel like its a waste of money every time. I will not be back.

★★★★★ 5.0 Stephanie B · Jul 2025

Friendly staff, very prompt getting our sandwiches made, and so polite! I was actually super excited to see the tipping prompt on the card reader (my local store does not have this, and it would be so great if they did). We ordered in store and did takeout. It looked like a lot of seating in the store, which is super nice.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.