Jersey Mike's Subs

Store Address: 1011 Lewis Street, Suite 115, Oxford, North Carolina, 27565-6173 Thoughts: I ordered a #13 (Italian Sub/regular on wheat bread)and the employee was putting onions on the sub, I informed her I wanted more onions than the four or five pieces of onions that was on the sub. The employee informed me that she would have to charge me an upcharge for the onions. I asked when did this start because I have purchase subs before not so much at the Oxford location due to the poor customer service that I have rec'd in the past, but has never been charged an upcharge for onions on a sandwich. A guy (African American) maybe a manager (Fred maybe)spoke up and said I could only get up to five rings of onions and anything more would require an upcharge. First of all, Jersey Mikes has already h

I NEVER write reviews, but the service I received today really rubbed me the wrong way!! I entered the establishment with my SERVICE DOG and was told no pets unless they are service animals, I told them he is a service animal I have his papers to prove that. Little miss with messed up teeth turned around and said he’s definitely not a service animal. I was thrown back because I just told them he is! The RUDE manager asked me to take him outside and I politely said no ma’am. They refused to service me because they thought my dog wasn’t a service animal!!! These employees do not represent JM properly. I worked with the GM at the Durham location ( N Durham) please reevaluate your employees!! They are driving away paying customers!! Date for reference is 9/12/25

I gave this place another try after having a bad experience the last time. They are new so I wanted to give them a fair chance. The ingredients are fresh and the restaurant is clean. However the sandwich making skills are as poor as I have ever seen. Its like kindergarteners trying to make sandwiches. They are sloppy and fall apart making it miserable to eat. They need better training before I can go back in there.

The food is always good. The service is always great. Love how friendly the staff is. Ordering online is so easy. I love getting points with every purchase so I get a free giant when they add up. Which is awesome cuz I always get it for my mom. She loves it but it's just too expensive.

It has a 3.3 rating. About right. I’ve been coming in basically once a week since they opened and it has been steadily getting worse. I ordered online, which has a 15 min wait to pick up. I show up and wait another ten minutes. Sandwich not cut all the way, light on ingredients, oil and vinegar spilled in the bag. Can you believe I tipped on the app!? So that’s the last time I spend money here. Edit: I’ve been going back cuz when the sandwich is good it’s freaking good! I’ve been getting a steak Philly to go cuz it travels better. Nothing but love Jersey mikes, keep doing your best. Sorry I got fired up that day.