Jersey Mike's Subs

Wonderful staff. Fresh food. Will go again for sure. Epic.

Their hot subs are a step above the rest. I always get the famous Philly and it is wonderful. Its a huge sandwich and loaded with very tasty meat and American cheddar. Can't say enough about it.

48 minutes for an online pickup order. Order placed at 11:47 on a Wednesday. 5 subs; 3 cold and 2 hot. They were prioritizing counter orders for the hot subs. I watched those who ordered hot subs at the counter wait between 4-9 minutes for their subs. The three cold subs were waiting in the bag while the hot subs were on the queue, so the Italian was inedible by the end and thrown away. App said 15 minutes to pick up and it was 48. Several others experienced similar issues. One person next to me waiting was a teacher and waited longer for one single hot sub - whereas if she walked in and ordered instead it would have been less than 10.

Had my first jersey Mike’s experience on New Year’s And came out again today for round two. Two of the best sandwiches that I’ve ever had. All of the staff was super accommodating in the place was nice and clean. Service is a little bit slower, but with everything being fresh, that is not a problem at all.

I hate to be that person because I have worked in food and busy environments where mistakes happen but i am utterly shocked at the lack of effort at this particular location. On three separate occasions (in a row, mind you) I have ordered my sandwich for pickup. What’s meant to be a convenient option is never convenient because every time my sandwich is made wrong, or I am stuck waiting for an employee to acknowledge me. Mind you, I order ahead and pick up the sandwich on my lunch break which is limited time. Therefore, I don’t have time to sit down, open the bag, and check the sub for ingredients I INTENTIONALLY asked to NOT be on my sandwich. Nor do I have the time to go back and beg for a refund or watch them remake it. In the app where I can make customizations and add notes, I always