Jersey Mike's Subs

Lovely staff and CLEAN store! Always has everything in stock (especially the rosemary bread) and they make my two number 9s with extra bacon perfectly! Best store in the area!

I placed an order with the Fairlawn location, having been quite impressed with the service at the Stow location on Graham Road. The order app included a prompt to indicate who each sub was intended for, which seemed logical for easy identification. However, as no names were included, we had to unwrap each sub to determine who it belonged to. Neatly and securely wrapping a sub not only reflects pride in the product but also helps to keep the sandwich intact. The condiments were a bit overdone; the wrapping was dripping with oil etc. Simply put, the subs were messy. Perhaps some additional training could be beneficial. The Stow location has set a high standard, and you might consider reviewing their procedures. I am always happy to commend a well-managed establishment, but in this instance,

Have been a Jersey Mikes fan for years and now there is one locally. I ordered using the App and it was easy to navigate. I had the big kahuna grilled steak sandwich and it was delicious. This location has a pickup window for preorders. I will definitely return and recommend.

I want to love this place. And I have been pretty happy with service at lunch. I made the mistake of ordering dinner here. I waited for 10 minutes at the window - nobody came. I went inside and waited where pick up orders get picked up - waited there another 5 minutes. and the place was empty. Then they couldn't find the order. The order that was supposed to be done 15 minutes earlier. You need to re-evaluate your second shift employees.

I've been ordering from this location on a regular basis and the quality is going downhill. Tonight is the last straw for me. After an hour of eating my sub I'm now experiencing food poisoning. This is the worst. I've never been this sick in my life my eating at a sandwich shop. I would NOT recommend this location at all. Very disappointed and want my money back.