Jersey Mike's Subs

Richard and his ENTIRE team here are absolutely wonderful and have earned my business. I eat here almost every day because of how good the food and service is, and how hard they work to ensure everyone gets their food in a timely manner. Contrary to other reviews I've seen, my order has never been messed up here. I have experienced an issue at other locations, but not this one. I will continue coming to this location specifically. To the team here: Thank you for everything you do

Update below! It’s a 50/50 if your sandwich will be correct, even if you order in-store. I can generally tell when I walk in and see the crew working if it’ll be right or not. We keep trying but likely won’t anymore because it’s frustrating, and it’s not easy to check a to-go order before you leave the store. Our subs last night turned out the same as our order 3 times ago. Ordered the buffalo chicken cheese steak and received it with absolutely no Frank’s hot sauce on it. I’m not really sure how you keep forgetting the ingredient that’s in the name, but it sucks. My sandwich was slathered with bleu cheese, as if that would make up for their mistake. It was really awful compared to the normal JM sub to be honest. Please train the teenagers (and all employees) to listen to the order, read t

I went in tonight around 8:30 p.m. 9/16 and the customer service I received was extremely disappointing. Upon entering, we were greeted by a young lady who rolled her eyes, sighed, and said “ugh, of course more people come in.” It was very clear she was frustrated that customers were coming in even though it was still 30 minutes before closing time. When I placed my order for a cold sandwich and then requested a chicken Philly, I was told they could not make it because the grill had been cleaned and closed for the night. As a business restaurant owner myself, I know cleaning should not be done before close, and I mentioned this. Her response was dismissive, and she told me she didn’t care if I spoke to the manager. When I asked for her name, she refused to provide it. I began recording t

We have loved jersey mikes for years but my last two experiences at this location have been enough to make me not want to come back. Last time they charged my card twice for the already pretty over priced sandwiches. Fine, I called them they credited my account the extra charge. But today, at 7 weeks pregnant, I CANNOT eat undercooked anything or deli meats because of the risk of neural tube deficiency in my growing baby, so I ordered a hot chipotle chicken sub. Well after a few bites I knew it was off. Sure enough, the sandwich is full of raw chicken. So not sure if it will be morning sickness or food poisoning that I’ll be throwing up from tomorrow. I have tried to call them and their phone is busy. It is unsafe to be serving customers not just undercooked but completely raw chicken. Iro

Ordered a large office order a day early to ensure they had plenty of time to prepare the order. Came to pick up and they somehow lost the order. Had to wait almost an hour past when I was supposed to pick up. Had to remind them to add our chips that we paid for. The staff was very apologetic but when I got back to the office, 2 of the orders were wrong including one who has gluten/dairy allergies and hers got made into a sandwich instead of a bowl. Tried calling the location but only a busy signal.