Jersey Mike's Subs

I used to love this place! I’ve been getting the same exact order for a really long time but I’m afraid that will be coming to an end, unfortunately. I usually order a Philly cheesesteak because that’s the only way a sub bread can be toasted, which is important on a Philly because it can get soggy on the drive home. Apparently, Jersey Mikes doesn’t toast the sub bread even on a hot sub?? Which is kinda the whole point of being getting a hot sub, but anyways one of the employees that recognized me and my order and told how the new manager was… let’s just say not favorable to keep it clean. I was like yes I could tell by the way she spoke over the phone… overall just will not be coming back to the establishment knowing the shift in new management has caused a strain on Custer service and fo

Let me start off by saying, I'm a BIG FAN OF JERSEY MIKES ! I'm a regular customer and eat there at least 2xs a week. Last week my visit didnt go so well because I had hair in my food. I did take the sub back in the store and asked for a refund only because my break was over and I I didn't have time to re-order. With that being said if it's a mistake on you guys behalf I feel like there should have been some type of customer satisfaction. In that situation, even tho I asked for a refund I feel like the manager should have came out and offered me to come bk to recieve another sub at a better time. Or even offered a free sub no charge for my next visit . I love Jersey mikes so I would say this... please make sure hair nets are REQUIRED during "making subs & also prepping hrs" FEMALES & MALES

Usually I dont come to this location, but I did this past Friday. Let's just say the food tasted well and place was cleansed and organized well. The only thing I had an issue with was the customer service. I was trying to order my sandwich that I Usually get, when this young man laughed in my face as soon we made eye contact. I was confused but from what it seems he was making fun of my looks! He was even whispering to his co workers and giggling to themselves. I find this very offensive and dont know if i should ever come back.

Very disappointed. I ordered the Philly cheesesteak, what i got was anything but. My hometown jersey Mike's would have never let something like that be served. The dining area was clean and orderly, the staff was helpful but could use some definite training.

It was my first time trying this chain. Boy was I blown away. Not just by the great staff and cleanliness but by the quality of meat and bread they serve. I got the #8 a club. My wife got the California cheese steak it had us fighting for the sandwich 😂😂 my new favorite spot. Thanks