Jersey Mikes

Never had a bad sub at Jersey Mikes! Vedy good, veey consistent. Thank you! My go-to is a BLT with pickles, onion, mayo and hot relish, jalapeño chips and the agave cream soda. ...I kinda want another one. 😄

The night crew needs to get trained better or something. Does this look like a number 13 and number 5? No? It’s because it’s two steak and cheeses that I can’t eat because of the peppers. I’m absolutely offended at this place and I will never be ordering from this place again. No standards whatsoever

Been a big fan of Jersey Mike’s for a while. The #8 with extra bacon and mayo is my usual and when it’s made right, it’s awesome. But my recent experience was rough. The sub was missing lettuce, mayo, bacon, olive oil, and red wine vinegar, and it was so salty it was basically inedible. I drove 45 minutes round trip for that, so yeah, I was bummed. I called in, and the staff member I spoke to was kind of pushing to just refund the extra bacon or have me come back for a new one, which didn’t sit right after all that. After some back and forth, and talking to the staff again, the manager finally issued a refund, which I appreciated. Still love JM, but a word of advice - don’t start skimping on portions or ingredients. That’s how Chipotle started losing people. Keep things generous and it’

Not the one to really complain, but this was the worst buffalo chicken sub I’ve had. Chicken clearly isn’t marinated because all you taste is buffalo sauce sunken to the bottom, but the biggest disappointment was the cheese. Cheese was hard as if it just came out of the fridge. How do you give this to a customer looking like this? Took two bites and threw it out.

I am writing to formally express my disappointment with the way I was treated during and after placing my recent order. I called in my order and was very clear that I am allergic to hot peppers and requested that my sub be prepared “in a tub.” Unfortunately, when I received my order, it was completely incorrect. While mistakes can happen and are understandable in a busy restaurant environment, the issue was not the error itself—it was how the situation was handled afterward. When I called to address the mistake, the employee immediately blamed me and insisted that I ordered it incorrectly. I was spoken to rudely, yelled at, and ultimately hung up on. I was told to call back when a manager was present. As a customer who paid over $20 for this order, I felt I was treated extremely unfairly