Jack's Family Restaurant

Traveling and limited number of breakfast restaurants. Chose this one. Placed an order on line and had to wait for it to be prepared. No customers in the building all were drive through. Presented with a bag and I had to ask about sauce and a follow up on my drink. Chose a semi clean table and opened the bag. Hash browns were missing. Back to the counter and I could see the order on their computer screen. No apologies were offered. Food was so luke warm and hash browns were cold and stale. Multiple times staff was in the dining room on their phones. Don't see any reason to return and I have removed the app from my phone. See you later Jacks.

I will never come back to this place. I returned tonight as a leap of faith, and they worsened my existing dissatisfaction and turned it into complete disappointment and distrust. I have never in my life experienced anything like this. They are seriously a joke. I ordered a salad through the mobile app - informed upon arrival to the store that they do not have salads. I then asked for a refund, only for the manager to tell me I had to go through the app for that. The app does not have a section for refunds so I proceeded back into the store and asked for a corporate number to contact in regard to getting my money back, to which the manager on duty LIED to my face and dismissed me, saying she had no number to provide to me, instructing me to “check around the doors” of the lobby. I walked a

I gave this place a fair amount of time to get established. I finally went with my husband and we ordered two chicken sandwich meals and a boneless wing meal. It took forever to eat all of our food. At the time of us going there was not anyone inside. However, there were a lot of unmonitored children running about outside. We received the wrong food at first. The boneless wings were cold and missing fries. Out of everyone working there two men helped us get our order together and I appreciate them for it. One gentleman was getting off work, but came back just to help. The young ladies that were at the counter were uninterested in their job. Having loud personal conversations and cutting up shirts like we weren't there. All in all I was very unimpressed and highly dissatisfied with the way

Best breakfast deal among fast food competitors. Can't beat the $6 breakfast deluxe. Plus it good too. Wendy's & BK taste like crap

This place was not at all as any other Jack's I have visited. The food was cold. We were told that they didn't have any more strawberry pies, so my partner opted for apple. I originally ordered apple. Neither was on the bag, but there were 2 strawberry pies. We were missing one box of fries and had to turn around to get the other box of cold fries. There was so much disorganization going on in the kitchen and behind d the counter it was amazing that anything left correctly at all. The women were too busy chatting it up with each other and arguing back and forth amongst themselves that the front line just waited and waited.