Jack's Family Restaurant

McRae-Helena, GA · Fast food restaurant

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in McRae-Helena
#17
of 29 restaurants
City Percentile
29%
rating percentile
Address
Jack's Family Restaurant, 44 W Oak St, McRae-Helena, GA 31055
Phone
(912) 226-3966
Website
www.eatatjacks.com
Status
Open · Closes 12 AM

Jack's Family Restaurant is a restaurant located in McRae-Helena, GA. It is one of 29 restaurants listed in McRae-Helena. Its 3.8-star rating is slightly below the McRae-Helena city average of 4.3 stars. It ranks #17 of 29 restaurants in McRae-Helena. There are 10 photos associated with this location.

About Jack's Family Restaurant

Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our McRae-Helena,... More

Hours

Saturday5 AM–

Customer Reviews

★★★★★ 5.0 Faith Clements · Jan 2026

They are extremely nice, helpful, and extremely friendly. If they don't have something you want they definitely will get it. They have a wide variety of vapes from beginners to pros(A little bit of this and a little bit of that) Every flavor you can think of they got it and if they don't they will get it. I love their chicken, tater logs, bread sticks and their pizza. If you haven't tried any of those foods you gots to try a little bit of them all. You won't be disappointed.

★★☆☆☆ 2.0 Casandra B. · Dec 2025

It's truly horrible to be in a rural area with very limited fast food options and you consistently get disappointed with the service at Jacks... I have tried so hard to give the place a shot because the staff, for the most part, are always kind. However, the issues with wait time, menu items running out and lack of knowledge of what's available is sad.... I hate to say this, but I'd rather drive to another location (Eastman, Dublin) for better options and menu availability. Let's not talk about the time it takes for food to be cooked... It's a gamble when you drive up on whether or not you'll need to "pull up for your order to be brought out". On multiple occasions, I've waited more than 30 minutes for food. I have even ordered my food online, waited the 10 minute window to pick up my foo

★★☆☆☆ 2.0 Jennifer Cottrell · Jan 2026

Food is good when/if you actually get it. Service is awful! Waited 31 minutes for 2 cheeseburgers and 1 fry. At one point I thought, ok, they're a little overwhelmed. When I saw people getting their food that ordered AFTER me (receiving same type of order as me) is when I lost my patience. Ordering from their app isn't any better. I did this the time before for a different location and they lost the order. Won't be going back. Fool me once...

★★★★★ 5.0 Ian Randolph · Nov 2025

My first time at Jack's and it was delicious! I had an egg and cheese biscuit and my boo had a chicken biscuit and said it was really good too. We also hot some hashbrowns to share and they were decent. I'd definitely get it again sometime.

★★★☆☆ 3.0 Kat Tucker · May 2024

We stopped to grab a snack to share on the way to Walmart to hold us over til dinner - because we both like Jack’s and the chicken I always yummy. We had to pull ahead and wait 15 minutes for our food and drinks to be brought out - which didn’t make sense, they weren’t even busy, but I’m patient. A four-piece chicken fingers meal with fries, a lemonade shake and a chocolate shake. The chicken fingers were not edible for me and two of them were tiny nuggets. My boyfriend had to eat them, he has no taste buds, I do. His lemonade shake cup was 85% full and had an overflow lid that was totally not even necessary as a portion of the shake was missing. And just my luck the very last fry I ate was a salt stick 😖 Back to the Chicken Box next time.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Fast food restaurantBreakfast restaurantHamburger restaurantRestaurantSouthern restaurant (US)

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This listing is informational. Contact the business directly to verify credentials, services, and availability.