Jack's Family Restaurant

My partner and I stopped for breakfast on our way to memphis foe event and load and behold best service we've gotten in a while from our area. The food we ordered was fresh and delicious for fast food restaurant. There was a lady didn't get her name however she was going around the dining room wiping tables and even brought me a drink when my partner and I usually share a drink. She even came back a second time while we were sitting and asked if we needed anything else. As we were placing our order she even told us if we got a platter and there was something we didn't like we could substitute it for something that came on the plate. Very professional with us

Mrs Sabrina is always very nice and greets us with a smile. I'm a hard customer meaning i like things a certain way and she always makes sure my order is correct and makes sure to tell us new deals and everything with nice manners!!! we come here multiple times a week and enjoy it everytime!!! Her crew is just as good and you can tell they run a tight ship.... thank you jacks of bolivar tn for always serving your community

Went thru drive thru. Was told to hold. After 3 minutes I asked if he was ready to take my order. He seemed agitated so I drove off. Drove around an employee was hanging out of a car talking in the pick up area. Second time I've seen that. Service is getting worse every time I go there. No matter what they always make you pull forward and wait for your food.

One car in front of me in the drivethru! So they weren't rushed. Placed my order with what I believe to be an employee that needed some lessons in how to take an order. She was very rude and unprofessional! Finally get our food ordered! 25 minutes later we get our food without our shakes! Get home and open our food to eat and there's nothing added that we requested (bacon,cheese,ext)! Bacon-ranch fries have big strips of burnt bacon, and a 1 inch smear of ranch! Burgers were bad dry, like it sat in a warmer! Very disappointed. The first couple weeks were great! But I did spot a trend! Avoid eating there after 5pm on Friday and Saturdays! Lacks management in the evenings and especially weekends!

Food was good. Had. The new “rib” sandwich. Did not care for it personally. The burger and fries were excellent.