Jack in the Box

Went through the drive thru on 12/25/25 at 11pm. I had to say hello 6 times before someone actually answered me. I was told at intercom they were completely out of food, that they didn’t have anything left. I had to continue forward because there was a car behind me. As I’m waiting to exit, the car in front of me was handed 3 big bags of food and 3 drinks. This shocked me since I was just informed they were completely out of food. I pulled up to the window and I asked the lady, “I thought yall were out of food? That car just got food.” Her reply, “…they ordered from the mobile app.” Excuse me, What??? So you’re taking mobile app orders but not drive-thru orders?? Then why didn’t you say that at the intercom? Why not address that when we first pulled up to the intercom with, “The only way w

I was doing an Uber eats pick up and it took me 13 minutes to get there for my next order and they said it just came thru. Then I waited an extra 25 minutes for my customers food. Others who had arrived after me also got their food before me. Then one girl working didn't know how to help a customer when they wanted a diet drink. Didn't offer a refund or anything. Just kept asking what the customer wanted. 😅 seemed like a bunch of young kids...

Absolutely horrible! Didn’t even care to toast my burger bun. Ask for curly fries you don’t get them. I have been sick to my stomach since I ate here!

We went there for lunch on Christmas day. It was one of the very few places open. I got the Ultimate Cheeseburger, and my wife had tacos. It was very good for fast food. The place was clean and the staff was very nice. They appeared to be fully staffed, and the food came out quickly and hot.

Ordered online for pickup at 8:14pm Arrived at 8:10pm. Didn't receive order till 8:46pm. Then, got home with order only to discover it was not our complete order. Called the Montgomery location to once again be disappointed bc no one answered abs was sent to voicemail. Wasn't about to go back up there to have to wait around another 1/2 hour. If service could be rated a zero that's what it deserved tonight for sure.