Jack in the Box

I walked in and waited for a few minutes. A lady walked up to me and asked if I was trying to pick up an order I said no I needed to make an order. She said with you in a little bit, I said okay, no problem, then she came back and said, just use the kiosk, Thank you. I don't work at Jack in the box, i dont believe i get a discount for labor. I like customer service. 240 pm Fri March 6th 2026. Nobody inside and just a couple of people in the drive thru so I used it Jayden was very nice at the window. But the name on my recept said Paula M.

I’m sorry I don’t know the name of the guy at the window I am just leaving the parking lot but I believe he is working with the manager and she made our food perfectly. They were both really good. Food was made perfect! Still warm, tasted like it was made to go not sitting around. Guy at the window was nice, respectful, and good energy. I appreciate the service especially for fast food. I hope more places can follow that. And no I didn’t know any of them before tonight.

It's what you'd expect from fast food, except for one thing: the gentleman who was working the drive thru at 3:00 AM on Saturday, January 10th had exceptional customer service, and I couldn't pass up the opportunity to sing his praises. I did not get his name, but I hope he goes far in life.

Oh the best fast food experience since the pandemic. That lady working over night, she was so kind and funny. Really made the experience worth it. The food, at this location in my experience is top notch Everytime.

We pulled into the drive through about 10:48pm to get 2 meals. When we arrived there was 4 cars in front of us and they were barely moving. We get to the intercom at 11:04pm. Lady comes over the com and asked if we had a mobile order we said no then she tells us one moment and then doesn’t say anything else for almost ten minutes. We had to initiate a response. She asks again if we had a mobile order. We told her no we want to order food. We ended up leaving due to her response and the lack of service we weren’t going to receive after the lack of communication and we were told we have to wait until she finishes 8 other orders. In one so called minute. I’m never coming back. I will be letting everyone else I know not to come to the location because they serve who they want apparently. Lady