Jack in the Box

Today I went to the restaurant in Tempe, Arizona, located at 721 S Mill Ave. My family and I had never been there before, and my daughter wanted to try it. The experience was very unpleasant. The food was cold, the hamburger patties were ice cold, the tacos were dripping with oil, and the Coke tasted like water. I should also mention that there was no one at the front desk, and when we wanted to order something, we waited and called, but no one came to the front desk. It was an absolute disappointment, and the food, if you can call it that, was a disaster. I went on July 1 at 5:53 pm. Also I took pictures oh and very dirty. Waste of my money!

Took them 25 mins to make one jack wrap and had me and all the other customers move to the side to wait, so the times don’t show. I was also told that they use the fryer for the grill chicken. That’s a lil to lazy for me. Even McDonald’s wouldn’t do that. Hope I was just lied too because the fryers were down so they didn’t want to take any orders and that why they lied. But just say that.

This place used to be proud of what they serve, but the current employees and management are beyond terrible at their job. Order accuracy is non existent. Managers uselessly hovering over employees so badly trained and coached you can notice it from your car. Missing items that's been paid for regularly. Oblivious employees that literally just let a customer sit with no interaction for over 10 minutes.

The food is what it is, but the gal working the drive through in the evening was so sweet and very nice, made sure I had sauces and extras I asked for. I believe Alexis was her name.

They never open on time and will ignore you while you're waiting. Horrible customer service