Jack in the Box

The staff at this Jack in the Box are incredible! We were there yesterday in the afternoon and were pleasantly surprised to find that our mobile order was ready on time and most importantly it was accurate! I highly recommend this location to anyone looking for a quick bite while on the go!

Hey, Jack-staff I just wanted to commend you all on how much you busted your buns to help all of us stranded/reverted travelers on 12/27/25 when I5 South (and North, but we were traveling South) was closed because of the Natural Gas 'explosion/outgassing' event in Castaic, CA last night. You were a staff of 3 and you did the absolute best that you could to help the ridiculous influx of all of us who came in cranky, hungry, and needing a space to rest while we figured out what exactly was happening to our travel route (and to make new plans if we could). You all maintained clear communication and let us know as orders stacked up that you were getting to us ASAP. From what I saw, you remained calm, cool, and polite amongst the huge crowd. When you fell behind because of the amount of orde

I came to drive thru and ordered some fries, they asked if that was it and I said, "yes that should be it" they replied does that look correct and repeated "yes that should be it" and then some other lady got on the headset and they same thing was repeated and they said you don't have to be rude. How was I being rude by saying yes that should be it? I thought they couldn't hear me. Gave me attitude and said don't be rude in my drive thru. We asked for sauce and she repeated what and we asked her again and she said what so I enunciated and it seemed like she had enough as if she hates her job or something. This tattoo lady was short with a short temper. Her name is mariah. Customer service 0/10.

Usually I'm happy with the food but today it was absolutely awful. I ordered the spicy chicken sandwich and asked for onions. I also ordered a regular Hamburger, no special instructions. My chicken sandwich has 2 pieces of onion on it and the Hamburger had just ketchup, mustard and one pickle. Not worth the drive to go back but a heads up, you may want to check the quality of the food before leaving.

This location never took my order. Multiple employees came to the counter while I was the only and lone person standing there waiting to order. The drive through was amazingly fast. I saw about 7 cars get their orders while I waited, credit card in hand. Eventually after about 6 minutes I left, still holding my company credit card in hand as I walked out the door.