Jack in the Box

Las Cruces, NM · Fast food restaurant

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Las Cruces
#100
of 274 restaurants
City Percentile
35%
rating percentile
Address
Jack in the Box, 4615 Sonoma Ranch Blvd, Las Cruces, NM 88011
Phone
(575) 373-0205
Website
locations.jackinthebox.com/us/nm/las-cruces/4615-sonoma-ranch-blvd?utm_source=google&utm_medium=local&utm_campaign=google-local
Status
Open 24 hours

Jack in the Box is a restaurant located in Las Cruces, NM. It is one of 274 restaurants listed in Las Cruces. Its 4.1-star rating is slightly below the Las Cruces city average of 4.3 stars. There are 10 photos associated with this location.

About Jack in the Box

Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of... More

Hours

FridayClosed

Customer Reviews

★☆☆☆☆ 1.0 K Andrade · Sep 2025

I ordered through doordash and everything kept getting worse. First, they forgot my drink for the munchies meal like the picture below submitted from dasher shows. My fiance then takes out his burger and it was so small and the bread was also hard. Then, I put my burger down from munchie meals that should have two patties, to bite my taco and the top bun fell and i seen the patty on top looked like it was bitten three times, attaching pictures below. So disgusting and concerning. I pray to get a full refund because I can’t imagine ever spending money at this location.

★★☆☆☆ 2.0 Lynn Diaz · Mar 2026

first of all, took about 15 minutes to get our food out and we were in the drive through. while we were also at the speaker they made us wait about 3 minutes. and most importantly they FORGOT my moms sandwhich. unacceptable, my mother paid for that sandwhich and she deserves it.

★★★☆☆ 3.0 Desert girl at heart · Feb 2026

Even though there was hardly anyone in the actual restaurant, the drive through only had us in it and one car behind us and we had to pull to the front & wait quite a bit for two burgers & fries. Not even meals. That was odd. Then they crammed our food into one tiny bag you couldn't reach your food out of (did they run out of big bags?). Food was mediocre this time. Disappointed in what you pay as far as what you get for it. Isn't it like that most places now? Sad. I won't go outta my way to eat at Jacks anymore after the last two times of the food being disappointing. Not when there is tons of other options.

★☆☆☆☆ 1.0 Pedro G · Nov 2025

Didn't take long to get my order but don't expect your sandwich to even remotely resemble the photo! Pretty sad! Ultimate Breakfast Sandwich literally looked sat on. Jack's Spicy Chicken appeared to be yesterday's order, fried at least twice or fried in oil as old as the location itself. And to top it off, no napkins included in the drive thru! Where has customer service and quality gone or are these just antiquated notions???!!!

★★★★★ 5.0 Richard Griffin · Nov 2025

Great service food was fresh and hot got the midnight.munchies meal and can't not get tacos. Jack in the box is my go to for a good cheap filling meal love the shakes egg rolls tacos are a must curly fries are great on a budget #1

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Fast food restaurantAmerican restaurantBreakfast restaurantChicken restaurantDessert restaurantHamburger restaurantDelivery RestaurantMexican restaurantRestaurant

Top Restaurants in Las Cruces

NameRatingReviews
Matt's GRILL WORKS★★★★★ 5.020 reviews
BestLilBiscochitos.com★★★★★ 5.020 reviews
D&M Notary Services★★★★★ 5.020 reviews
Sazon De Abuela★★★★★ 5.020 reviews
Lalo's Sonora Style Dogs★★★★★ 4.920 reviews
Downtown Blues Coffee, LLC★★★★★ 4.920 reviews
K-Bowl★★★★★ 4.820 reviews
Wavez Food Hawaiian-Cajun★★★★★ 4.820 reviews
ChaChi's Downtown★★★★★ 4.820 reviews
Simply Fresh★★★★★ 4.820 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.