Jack in the Box

We had the greatest customer service with Zaaron today. We’d ordered online to the wrong location and he not only worked it out for us, but made sure our food was done quickly and accurately. We don’t see this kind of customer service at fast food establishments often and were so grateful.

We have tried this location a few times now and this last time made us never want to come back. As others have said, it took WAY too long to get our food. I thought choosing to pickup our order in the drive through would make it faster this time. I was wrong. It took 30 minutes from the time we started in the drive through to us getting our food. I have no idea what could have possible caused anything to take that long. Totally unacceptable when getting fast food. The employee was super nice and apologetic when giving us our food, but I'm sorry, I don't think I'm willing to continue to hope that this location hires more employees and turns things around.

Service is good. Food is mostly served fresh. The food itself is okay. I mainly like the bacon burger. The chicken sandwhich is good but pretty small for the price. Shakes and churros are the best!

Ordered a simple combo meal and the workers didn't start on it for over 45 minutes. This was because I was in the lobby I presume and they went thru over ten cars in the drive thru during this time. There was zero rush or apologies on their end and it was insanely unprofessional. I always shake my head at people who actual leave Google reviews, but here I am leaving one myself. The experience was literally that bad. Do yourself a favor and don't do business with this specific location.

Like an idiot I placed order at the wrong store using the app. Zaaron was able to quickly and professionally transfer everything over and took care of the situation. Great customer service and good food.