Jack in the Box

I went around 1:30 in the morning, while on my lunch break since I work overnight shifts in the medical field, and spent the entire lunch break waiting behind 1 car. I got my food, took it back to work and opened it. I had gotten the midnight munchies box because I wanted the air freshener that came with it. It wasn't there, onion rings and the chicken strips were burnt, and the tacos tasted old. Called the store and the young female who answered basically brushed me off. She said that they forgot to tell me that they didn't have the air freshener and I couldn't go back to have my order fixed because I was at work until 7:30 a.m. I am beyond disappointed with the food and the manager's lack of customer service. It's ridiculous to spend 30 minutes in a drive thru just to be told that there

WOW! I have ate at many Jack in the box locations in the STL area. This is by far the BEST one I have ever ate at. The curly fries were cooked to perfection. The burger was perfect. Absolutely amazing!! I will be back!

The people were awesome as we came in early for a lunch order! Asked for cheese sauce and received what looked like shredded cheese in a box on wax paper melted in the microwave but the top layer was burnt and it was rubber. Wish you would’ve told me you don’t really have cheese sauce instead of payingf for them which they aren’t super crazy expensive but still! asked for large fries and received what looks like small and they are very cold and taste old.

Every time I have ordered here they have gotten my order completly wrong. And when you call to have it fixed there is noone to answer. This is 6 times in a row that I have received the wrong order and not only was it wrong it was all old. The fries were so hard I broke my tooth, and my dog could hardly chew them. The festus location needs to be shut down or get new management. Completely unprofessional and down right disgusting food quality. The review will not let me post a video but if I could the video shows me literally breaking the fries and they shatter like glass. I will never be ordering from this location ever again!!!!!

The overnight crew always does such an awesome job. They are friendly n upbeat even if it is late. I work late nights as well so I know how it is. The food is always hot n fresh.