Jack in the Box

My mom went to get one chicken wrap, one fajita wrap, and one order of curly fries for us. She ended up seeing she got regular and not curly while in the drive thru, she politely waited five minutes while the girl was just standing there right in the window, even looked at her and still ignored her. finally she got to tell her (nicely) that it was supposed to be curly fries, she got the bag snatched from her and pushed back at her without the girl saying a word. my mom said thank you and the girl continued not to say a word back. i tried to call but it did not work. whoever that girl is needs to get a grip and realize she chose this job.

This location is incredibly understaffed. The one guy working the counter and the drive-thru was busting his butt. One person there, a lady, I don't know if she was the manager or what but she was just yapping on her phone in the corner and not seeming very interested in helping out. We ordered some food and they forgot something in our order and when we went back to get it this lady was very rude. I believe because of them being understaffed, they just threw together everything pretty sloppily. We've been here before and it's been pretty good. I know we could go to a different place but we do like Jack in the box. Someone has got to get some more help in there for them. That guy should not have to be running around like that trying to take care of everything. And the self checkout kiosk?

Worst jack in the box I've been to. Don't answer the drive thru, out of fries, and when I got the "hot mess burger" it must have been their version cuz all it had was a gallon of mayo on it. Pack it in and close this place down please.

They intentionally water down their sodas and coffee, seriously the worst drinks in Durant……. And that’s saying something! Dr Pepper - flat and watered down Coffee - WEAK!!!!!!!!! Mop water The only reason I come here is if the McDonalds drive through is too busy and after handing back 2 flat and watered down DR peppers, I asked for a coffee and it’s litterally the weakest coffee I’ve had…. Since the last time I got coffee here. Third time is not a charm - I won’t be back

Bless these people and dealing with my 10-15 taco orders once a week always amazing and friendly service regardless of how late I show up I’m always met with a nice service person