In-N-Out Burger

The drive-through line and waiting in line is about the same. It’ll take you 20 minutes to get to your food but definitely worth it. The food is delicious. You should definitely order a double rather than a single because the patties are not that thick

Food is good, not like it used to be when Clint was running the store. I’m not sure who is running it now but it seems and feels like they don’t care as much as Clint did. The drive thru takes WAY longer than it used to, the inside just as long. Doesn’t feel like the customers are their priority. Clint had regulars and knew names, he made himself known in the community. Would rather drive to San Ramon or even Alamedas location. They seem to care a lot more have better customer service and move their drive and inside quicker while still having the best quality. Hopefully pleasant hill can get their location back on track!

Food is great, service is great. BUT Beware of the customers (like the car in front of me pictured) in the drive through that don’t know how to read the signs that say there are two lanes that merge into one. Everyone knows how busy it is at In n Out and the line is built this way to prevent cars from blocking traffic. So, be aware and read the signs before honking and making us all mad. If you’re coming to this location, read the signs. Don’t be the person who doesn’t understand how merging and traffic rules work. Other than this - the In N Out Pleasant Hill location is great!

“Security Guard Shows No Compassion at In-N-Out, always on phone” Today around 11:30am at the In-N-Out Burger in Pleasant Hill, I witnessed something that left me shaken. A homeless gentleman came in clearly hungry and looking through the trash for food. Instead of showing compassion, the security guard immediately told him to leave and escorted him off the property. I went outside and told the guard I would be happy to buy the man lunch and let him sit outside to eat it. The guard refused and said “absolutely not.” When I said that was unprofessional and explained it’s Labor Day weekend and we should all show compassion, the guard became even ruder. As I went back inside to speak with the manager, the security guard actually threatened me with trespassing if I continued. I explained th

These guys took and delivered 50 orders by the time i finished eating at the table. Bonkers. Consistently good food. Can’t wait to eat here again. Heads up the parking lot was a little trickier than usual for my first time coming but im sure there is a reason for it with the way the cross streets and the other businesses around it are set up