I Luv Hot Pot

For years we were customers of this restaurant; it was one of our favorites until today. While we were eating, we unfortunately saw cockroaches on the salsa bar and on the plates. Very discreetly, we told the waiters that they should remove all these utensils to prevent anyone else from using them, but they simply ignored us and let the cockroaches continue crawling all over everything. A few minutes later, the "manager" came over and said he would give us a $20 refund. We told him that we didn't want a refund, that we just wanted them to remove all the utensils because it wasn't hygienic to leave them there. In a very rude, arrogant, and offensive manner, he said, "Here's your $20 refund, that solves it," and turned around and left without even removing the contaminated items. We work

I used to enjoy this place , was one of my favority places . Tonight was the worse day ever we saw at least 4 cockroaches and we told every server and management about the situation, and they reacted like nothing was wrong Cockroaches were in the salsa bar and in the plates and utensils and the worse part was they didn't remove anything that was contaminated Will recommend a surprise inspection from the @department of health services Never going back to this place especially with dispectful and arrogant manager

The staff at I Luv Hot Pot was great—friendly and fast service. The broth was also very delicious. However, this place has really gone downhill. The food is seriously overpriced for what you get—$3 for just two small pieces of corn is ridiculous. The quality isn't worth the high prices, especially since everything comes out frozen. This restaurant would work much better as an all-you-can-eat option for a set price. We spent over $100 for two people and still left hungry because the conveyor belt was missing a lot of food. It really felt like they added sushi to the menu just to cover up the poor selection on the belt. They should stick to making a better hotpot experience. Unfortunately, I can’t see myself coming back unless major improvements are made.

I ate here at least once a year. It drops each year on quality of the food. The beef tendon is old and beef. I should not eat it if it smells bad. Hopefully I will have a different experience next time.

Exquisite spot for hot pot. The taste was luxurious, the service attentive, & the ambience was mellow. Each time we've gone it hasn't been crowded, as it is a large space with plenty of seating. It's a straight forward system: order your base (soup), pick your ingredients from the conveyor belt. The colors of the plates denote the price. There is a sauce bar with many toppings, but honestly you don't need to add anything because the base is seasoned to perfection. This is relatively inexpensive compared to other hot pot spots in Duluth. If you go with a group, you save on money because the conveyor belt ingredient plates are large enough to share with others.