Häagen-Dazs Sunset Drive

Even though the 'Open' sign was on the door, the employee refused to open for us at 8:00 pm. This is the second time we've come to this place and the same thing has happened to us. Very bad service from the employee. One block away there is an ice cream parlor called Gelato that has very good ice cream and very good service."

Horrible costumer service. The manager is beyond rude & unhelpful. They need to hire new staff, they have people working alone and putting their staff’s life at danger for below minimum wage. Not to mention no gloves, and overall just horrible ambient, doesn’t match the South Miami area and honestly should be out of service already.

Poor service. Employee is on the phone the entire time. It was obvious she didn't want to serve us and after she did serve us we hadn't even left the store before she went to sit down to make a call. Never coming back. Pro tip. Hire new people

The lady attending me is rude because I had try to redeem an coupon I had through the haagen-daaz app and the lady refuses to apply the coupon stating they didn't apply the coupon which she was lying and especially it was a birthday coupon I would've love to redeem

hours constantly changing Uber eats DoorDash everything turned off not accepting orders 7:57 PM. Nobody answers the phone. How is the Store supposed to make business? If you can’t order takeout if they need more stuff they need to hire more staff!!!!