Hook & Reel Cajun Seafood & Bar

My partner and I were seated in the corner by the bathroom. No one waited on us the entire time we were there. We didn’t receive a waiter, drinks, or food. We sat patiently for an hour. No one noticed or even looked in our direction to serve us. The table behind us had a party of 6 and arrived 20 minutes after us. They received a waiter, drinks, appetizers, and entrees in no time. We sat there for a few more minutes to see if we could get someone’s attention but no luck at all. We decided to leave. This was a very bad experience and we never experienced anything like this before. Everyone was being served in a timely manner but we didn’t get served at all, not even a drink. We tried to be patient and understanding because of the crowd but we deserved to be served as well.

I was really excited to come here while I was at the beach and I’m so glad I did. I got the all you can eat option for $43. I stuck with getting crab legs for the duration of the 90 minute limit on the buffet and they were amazing. I also got a margarita and I was happy to say they make their drinks GOOD - didn’t feel like it was mostly juice and mixer like some places do. Definitely worth it.

My husband and I went early on Valentine’s Day, and it wasn’t very crowded. We decided to try the all-you-can-eat option, which included appetizers, crab legs, add-ons for the seafood boil, sides, and fried fish selections. Overall, the food was good, and the calamari was definitely my favorite. I had read the fine print ahead of time, but we noticed a nearby couple who were not aware of the 18% service fee or the $15-per-pound waste fee, so it’s important to review those details before going. We enjoyed the experience, but next time we’ll probably stick to ordering from the regular menu.

Amazing waitress Jaida!!!!! Amazing atmosphere-beautiful, bright, clean, energetic, warm and friendly vibes. Generous portions with the all-you-can-eat....but....NO FLAVOR!!!!!!! Zero. Clams and mussels not cleaned as well as they could have been. Bit down on hard shell fragments 3 times. Beware dental work!!!!! Jaida was great!

Been wanting to try this place after coworkers said how good it was. Took my wife for her birthday dinner, and we weren't disappointed at all. We ordered off menu instead of all you can eat. we will do that next time. Ordered coconut shrimp and calamari for appetizers. Both were awesome, except I don't care much for marinara sauce to dip calamari in. Our main courses were amazing, except I didn't expect my meal to come in an inflated bag. But, that said after the chuckle about personal floatation device we enjoyed it. Now what we didn't expect was a robot to deliver food. Highly recommend this place