Hershey's Ice Cream Parlor at OWA

We had a couple scoops of ice cream after dinner. The two people working were very friendly and took the time to talk a bit. They had a decent selection of hard ice cream and saw a large display of chocolates too. It was what we expected and tasty. Inside of OWA, but worth the walk.

I brought my nieces and nephews here after a fun day at the water park, and the service was completely unacceptable. The staff didn’t greet us, didn’t say a word, and instead stared at us with clear irritation. One of them even rolled their eyes at my nephews. It was rude, unprofessional, and made us feel very unwelcome. This is not how a business—especially one that caters to families—should treat paying customers. I won’t be returning and I wouldn’t recommend this place to anyone expecting basic respect and hospitality.

Only 3 stars because it was a little pricey. Also, I paid extra for a cake cone. Once I got to the bottom, I was sad to see the bottom of the cone was empty. That is the best part! The ice cream was great and so was the staff! 😎

Was told no milk shakes, Was told a soda was with either Coca Cola or root beer . My wife had one scoop of butter pecan in a cup, $7.00. Poor excuse for an ice cream store and a tourist rip off. No thanks. They got one star because you can't do a review without pressing a star.

Delicious ice cream with many options to choose from.