Herrell's Ice Cream & Bakery

Northampton, MA · Ice cream shop

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Northampton
#29
of 97 restaurants
City Percentile
59%
rating percentile
Address
Herrell's Ice Cream & Bakery, 8 Old S St, Northampton, MA 01060
Phone
(413) 586-9700
Website
www.herrells.com
Status
Closed · Opens 12 PM

Herrell's Ice Cream & Bakery is a restaurant located in Northampton, MA. It is one of 97 restaurants listed in Northampton. Its 4.5-star rating is above the Northampton city average of 4.3 stars. There are 10 photos associated with this location.

About Herrell's Ice Cream & Bakery

I scream, you scream, we all scream for ice cream! Herrell’s Ice Cream shop was founded by flavor master Steve Herrell in 1980. He had a dream to create the most outstanding ice cream, using all natural ingredients, served up in a family friendly... More

Hours

Saturday12 PM–10 PM

Customer Reviews

★★★★☆ 4.0 Petie D · Jul 2024

Good ice cream, prices are good. Not a ton of seating and kind of a cramped line/ordering process. Looks like they are looking out for the environment with some wood spoons and paper straws. We got four kiddie sundaes and a milk shake. Came to 26$

★☆☆☆☆ 1.0 Kevin McRell · Nov 2025

Overall, the ice cream tasted pretty good, but the pleasure was not in our hands. Fancy first of all the ice cream price was outrageous. There were four main sizes for the gourmet ice cream, which is literally just regular ice cream. The smallest one is a literal kitty, which is a ketchup sauce cup. And the largest one was the size of an average small cup at any ice cream place. The kitty size was almost 4 dollars for 2 ounces of ice cream!!!!!!!!!😡 There were not a lot of staff which I get is hard to have little staff, but still!! I DO NOT RECOMMEND!!!!

★★★★☆ 4.0 Alexandra Zieminski · Mar 2022

Very cute ice cream shop, you can tell they are very proud of the renovations they did. They have a wide variety of flavors. I got the vanilla soft serve with hot fudge which was good, but not as mind-blowing as I had been told it would be. Maybe I should have stuck to the hardserve ice cream flavors instead.

★☆☆☆☆ 1.0 Tess Maley · Dec 2025

They were almost out of the flavor I wanted, so when she said “I won’t charge you for a small” I said okay. It was maybe half a full scoop of ice cream, then I was charged 4.50. Ridiculous price for the freezer burnt bottom dregs of the barrel that scraped together made maybe one bite of ice cream.

★★★★★ 5.0 Jackie Griffith · Sep 2024

Tried the lemon mousse with homemade penuche- delicious! Gluten free and vegan options are easy to find: clearly labeled on the menu. Portions are reasonable! Cute vibes. Max and Mirna add to the sweet ambiance. Service was great- I tried to order caramel sauce, but our server recommended I get the homemade penuche, which had a similar taste; it was lighter and grainier than caramel but delicious! Very glad we stopped by here!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Ice cream shopFrozen yogurt shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.