Heitzman Traditional Bakery And Cafe

We hired Heitzman to cater for our Whitehall wedding on 09.14.25. We couldn't have asked for a better catering experience! From start to finish, everything was completely stress-free thanks to their amazing customer service. They went above and beyond to take care of us and our guests by offering delicious vegan and vegetarian options, providing excellent bar service, and even making sure our leftover food was packed up for us at the end of the night. The food was incredible and so many guests complimented both the meal and cake. Everything was beautifully presented, flavorful, and served right on time. If you're looking for a caterer who delivers on taste, service, and peace of mind, this is the one to book!

I have normally had really good experiences here, especially buying individual desserts and meals. For our family’s thanksgiving celebration, I ordered a fruit tray, rolls, sweet potato casserole, and two pies. Most of it was really tasty! But the meringue pie was incredibly weepy. The chocolate was good, but our family agreed the meringue was completely inedible. It was a really moist, foamy, off-putting texture. I’m also disappointed that I paid extra for marshmallows on my sweet potato casserole and there were not nearly enough. I would say just buy your own bag of store bought marshmallows and put enough on the top so you’re not paying extra. I was really sad about the meringue though, it looked so good from the outside. The pumpkin pie was delicious and so were the rolls!

Heitzman’s Bakery was a party-saver!! Thank you to the team for making my last-minute order happen! I ordered two-dozen Bavarian style pretzels for an Oktoberfest party from a bougie internet pretzel company and paid extra for overnight shipping to ensure the pretzels were perfectly fresh. The day before the party, “bougie pretzels” texted an apology saying they wouldn’t be sending the order until the next week. Heitzman’s not only made two dozen delicious pretzels for the next day, but they also had some wonderful cookies that were very popular with my guests. Thanks again and I will be ordering from this bakery again.

Went to heitzman this morning for their poppyseed bagels because they’re one of the few places you can find poppyseed in Louisville. One of the three is the size of an average dinner roll. Kind of looks like a dinner roll too. At $2.50 each, it should be larger. I also got a box of mixed pastries and donuts although I generally stopped getting their pastries years ago due to their product being hit or miss on freshness. So far the cheese and caramel ones from the case are stale. Not rock hard stale but not enjoyable and definitely not fresh. Hoping the donuts are at least fresh. We’ll see. Service was good this morning but can also be hit or miss. (It was also just me at 7 am and an empty parking lot in front (that might tell you something). You sometimes get ignored or it’s incredibly slo

They have a cafe menu in addition to their baked goods. There is a large dining area with plenty of seating. The chicken salad was yummy!