Graeter’s

My buddy treated me to this fine establishment as a welcome to Kentucky. I was SUPER excited to see that they actually had chocolate chip ice. Not many other creameries have that flavor. The staff's knowledge was the best part. My buddy chose the lemon meringue because the staff had actual knowledge about the actual ingredients of the flavor and it was absolutely great. Thanks for the great service and ice cream.

Great flavors, clean and helpful staff. Play place is nice, but wish there were more things for the kids to play on.

Graeter’s ice cream is usually excellent, but this location was a huge disappointment. We visited on 2/16, entering the store around 9:50 PM (closing time is 10:00 PM). From the moment we walked in, we were met with grumpy expressions. There were three employees, and they kept looking at each other and making faces, which made us feel uncomfortable and unwelcome. When we ordered, the portion size was noticeably small. We politely asked if another scoop could be added due to the first being so little, but this was met with even more eye‑rolling and visible annoyance. Because of their behavior, we decided not to order more ice cream as planned (we intended to buy three) and just took the single cone and left. At checkout, when we used a gift card, the employee handling the transaction was

We stopped in here for their Noël sundae, which is peppermint ice cream, a brownie, and hot fudge. Except...they're all out of peppermint ice cream. It's still on the menu, so they're offering a product they can't provide. It should be illegal to be out of a holiday offering in the middle of the holiday season. I jest, but as someone who has worked in retail before, when a store or restaurant is out of something, it's because someone didn't do his or her job...didn't place the order, didn't take stock, didn't do inventory, didn't do an essential function of what he/she is being paid to do. They also have these igloos outside right next to Graeter's, but when we went inside to inquire, we were told they don't own those; they belong to another restaurant, and thus we can't use them. There

Will & Lexi are so kind. There's is so much to choose from. It's all good. The Blackberry Chip is pretty incredible. The hot fudge is really great. Perfect!