Graeter's Ice Cream

New Albany, IN · Ice cream shop

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in New Albany
#21
of 132 restaurants
City Percentile
68%
rating percentile
Address
Graeter's Ice Cream, 4310 Charlestown Rd, New Albany, IN 47150
Phone
(812) 949-6263
Website
www.graeters.com/retail-stores/louisville/newalbany
Status
Closed · Opens 11 AM

Graeter's Ice Cream is a restaurant located in New Albany, IN. It is one of 132 restaurants listed in New Albany. Its 4.5-star rating is above the New Albany city average of 4.2 stars. There are 10 photos associated with this location.

About Graeter's Ice Cream

Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is... More

Hours

Saturday11 AM–11 PM
Sunday12 PM–10 PM
Monday11 AM–10 PM
Tuesday11 AM–10 PM
Wednesday11 AM–10 PM
Thursday11 AM–10 PM
Friday11 AM–11 PM

Customer Reviews

★★★★★ 5.0 Jewels Tate · Dec 2025

Aiden for the “Graeter” good! Late night craving turns into a hopeless five store run. As a last resort we check Graeder’s at 9:30pm. Aiden offered us a solution to our desire when no one else could. Aiden went above and beyond when he went to the back to get the pistachio syrup to complete a spumoni milkshake. The result was glorious. Thanks to his willingness to think outside of the scoop, my cravings were fulfilled. Thank you Aiden!

★★★★★ 5.0 Kristie Leaphart · Jul 2023

Really nice ice cream place. Lots of choices of flavors. The 1 scoop is definitely a hefty scoop. Must try if you're looking for some good dessert.

★★★★★ 5.0 Edwin Avila · Dec 2023

We wanted dessert after dinner. We looked this place up. It did not disappoint! Very good ice cream. Many flavors. Very attentive service.

★★★★★ 5.0 Smiling Knight · Aug 2024

I came here today, this place is perfect for getting ice cream. Excellent service, professionalism, fast service, and the ice cream was extremely savory! I love how there is many options for flavors which makes it hard to decide, and the prices are exceptional. Definitely will be coming here again, thank you Graeter’s!

★★☆☆☆ 2.0 leanne lithium · Mar 2025

My partner and I have been coming here for ten years. Today we went and ordered the same thing we always do. This time it led to confusion that was figured out in less than a minute long conversation with the woman who took our order. Upon bringing us our shakes a second woman came along, whom I assume was a manager or shift lead, to tell us how to order next time so "YOU don't confuse people" as if being confused for thirty seconds is the worst thing they have to deal with in a customer facing job. It was rude and unnecessary over a pineapple milkshake. If we do return to Graeter's it definitely will not be this location.

Accessibility & Amenities

✓ Identifies As Veteran Owned ✓ Identifies As Women Owned ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ In Store Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Table Service ✓ Restroom

Services

Ice cream shopCake shopCandy storeCatererDessert shopPie shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.