Gong Cha, 110 Boston turnpike unit 9jb, Shrewsbury, ma 01545

Drinks were good everytime I come in and haven’t had any bad experience with any of the menu items I’ve ordered. I like it best when there is this one small girl working. Though I do feel they need 2 workers. When I come in there is only one person and the store is busy. There’s a lot of orders to do and with one person it makes everyone wait a long time.

This is my first time ordering (online) or ever trying this place .I made an account and everything I was super excited to try this place . Unfortunately, if I could give zero stars I would. I made an order at 7:51pm last night I arrived at the store at 8:02 the lights were off and the store was close . In my experience from working in food service, we typically didn't take orders 15-20minutes before close and if someone ordered and they were late we would call them to remind them or we at least stayed 10 minutes after store closing ,they should shut off there online ordering system 10-15 minutes before close or least have the decency to not to even take my order .I called today to get a refund .The lady asked me what the order was I told her then I proceeded to ask if I could get

Went into this location yesterday and there was one woman working the entire shop. she was extremely friendly and dealt with an unruly customer and her partner. the karen was escalating things and the lady working handled herself with poise and grace. she then carried on with her work. whoever she is, give her a raise. will absolutely come back and support.

I like the passion fruit green tea with mango poppings and basil seeds. It tastes good and refreshing. There are seats available, and the place is quiet enough to sit and talk with friends. Overall, a nice spot for bubble tea.

First time here, and ordered a winter melon tea. It was so yummy. It was so tempting to go back to get another but next time. The two guys in the front was welcoming too and made the tea really quick.