Gen Korean BBQ House

I’m not sure what’s going on with this place, but it’s very chaotic inside. The waiters look miserable, and confused. I’ve been to many Korean bbq restaurants and never seen the waiters just walk around with 10 plates of raw meat in their hand, and some of it just falling off into the floor. They really need proper training on how to run a Korean bbq restaurant. It would be nice if the they had more staff to come around to change the grills and clean the tables while the waiters are busy. Maybe they’re just understaffed, but I felt kinda bad for the workers. They also had no oil at all for the grills so the meat just stuck and burned to the grill.

I've visited several Gen Korean BBQ locations, including those in Ala Moana (Oahu), West Sahara (Vegas), and Cerritos (California). Unfortunately, my experience at the Gen in Maui was the worst by far. Despite the restaurant being empty, we waited around 15 minutes to be seated, followed by an additional 20 minutes before we were served. After that, it took yet another 20 minutes to receive the meat for cooking. One major downside is that the Gen Maui location does not change the grill between orders, which means that the next batch of meat you receive will have remnants from the previous one, leading to an unsatisfactory dining experience. It felt as if the restaurant didn’t care about customer satisfaction. To top it off, the quality of the meat was disappointing it seemed like we were o

I’ve been to four other Gen locations before this one, and I’ve never been told that they don’t switch out the grills once they get covered in burnt sauce and meat. Our server said they gave us radishes to “clean” the grill, which did absolutely nothing. After each round of meat orders, we were scraping the grill ourselves with the tongs and pushing the burnt bits to the side (as shown in the photo) so we don’t get smoked out by what’s burning on the grill while waiting a long time for the next order of meats. When I asked for a new grill, I was told no — only to watch the same server change the grill for the table next to us shortly after. Service was also slow for a quiet Monday night, and I had to ask multiple times for the sauce I ordered in the first round. Overall, this was the wor

Test just like the one in California lol, good taste, no complaint. Same price $34.95 too. Make sure you go Costco buy the $70 for $100 gift cards tho.

It's a great place in Maui a few minutes away from the airport. It was my very first time dining at a Korean Barbecue restaurant. So I didn't know what to order. But the server was nice enough give me some recommendations. Also this a restaurant where you have to cook your own food. And once again the server diligently walked me and my wife through all the steps. The meat comes pre-marinated and and ready to set on the grill. The long bones ribs was delicious and cooked so fast and easy. I can't forget the kimshy fried rice well cooked and very tasty. The drinks were amazing. I had a great time in this restaurant and will definitely go back there whenever I go to Maui. Mahalo