Gaetanos West Berlin

We ordered 6 slices for pick up and the first picture is what we got for 23 dollars. I was on my lunch break and had to come back to either get a refund or have it corrected. The kid in the front was not helpful, neither was the gentleman in the back who just said "no refunds" without even looking at the pizza. The only reason Im giving 4 stars is because of Brian. He came over, offered to remake the pizza the correct way and was very kind during the whole thing. We can definitely tell that he made it with love, it came out incredible! Kudos to Brian for excellent customer service and making an amazing pie. He should definitely his colleagues tips on professionalism to avoid issues moving forward. Overall, great pizza and Im grateful Brian was there to save the day.

I’m not sure what has changed, but the quality has unfortunately declined drastically from what we’ve been accustomed to with Gaetano’s! We’ve been customers of this particular location for the past few years now being that we live locally in Clementon. The food used to be 100% on point! My favorite item on the menu is the Taco Salad! Last time I ordered it (only last week), it wasn’t the same as it used to be AND they forgot to include the tortilla chips! Come on, it’s not exactly a “Taco Salad” without the tortilla chips! We ordered again today. One of the items in our order were the Clam Strips. They forgot to include the sauce that comes with them and as you can clearly see in the photo I provided, they are extremely overcooked! A total waste of money as without the sauce and them bein

Went there for lunch recentely, and as a former NJ resident, it had been far too long without one of those wonderful cheesesteak hoagies this region is famous for. Ordered one for lunch, and was not disappointed! A great sandwich with a powerful history. Service was excellent and I would recommend this Marine-veteran owned business to anyone who appreciates the flavor and goodness of New Jersey's unique sandwich...the awesome cheesesteak hoagie!

Food Quality is good quality. Their hot and cold sandwiches are what they do best. Pizza, fries, chicken tenders are all okay but there’s better options out there. Pricing and Portions are decently generous compared to the local competition. Service is great. Quick. To the point. They save your address to your number. Their new rewards program is easy to manage and gives you 20% off coupons and avoids relying on frustrating Uber Eats like options.

I use them at every party I host! They are punctual, fresh food, and friendly! Everyone who comes to my house, always raves about how amazing the food is!