Friendly's

Agawam, MA · American restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Agawam
#38
of 62 restaurants
City Percentile
28%
rating percentile
Address
Friendly's, 19 Springfield St, Agawam, MA 01001
Phone
(413) 786-4466
Website
locations.friendlysrestaurants.com/ll/US/MA/Agawam/19-springfield-street
Status
Closed · Opens 11 AM

Friendly's is a restaurant located in Agawam, MA. It is one of 62 restaurants listed in Agawam. Its 3.9-star rating is slightly below the Agawam city average of 4.2 stars. There are 10 photos associated with this location.

About Friendly's

Friendly’s is a classic American restaurant and ice cream parlor that has been serving families since 1935. Known for its delicious comfort food and signature ice cream creations, Friendly’s offers a welcoming atmosphere where guests can enjoy... More

Hours

Saturday11 AM–9 PM

Customer Reviews

★★★★★ 5.0 Karma Adams · Jun 2023

My server was by yourself. There was 2 table there when i got there so i made there then a party of 10 came in she still was so amazing and nice. Even being the only one working her and she was so nice to my daughter. I alway come to this one. The party of 10 was so rude and i felt so bad for her. I wish people could be nicer. Amazing people who work here. She even saw a couple trying to take a picture of himself and offered to take it for them even though she was so busy

★★★★★ 5.0 Def1ant one · May 2024

It's been a while since I have been to a Friendly's. A lot of them are lost to time. Agawam is still there and putting a smile on their customers' faces. Just stopped in for an ice cream fix. They nailed it. There Sundays are still as big as I remember from the 1980s. Prices are extremely fair (low) for the economy today. They have ice cream and ice cream cakes of different sizes to go. Give them a try, I think you will be happy. Big parking lot, a to-go counter, and dine in booths and tables.

★★★★★ 5.0 Edward Otero · Apr 2025

Food was amazing like always nice and fresh the server “Anna” gave me a great service. I sad to see the franchise close down there restaurants. I found this one in Agawam still open. I went in to enjoy some lunch.

★☆☆☆☆ 1.0 Autumn Smith · Nov 2025

Today I went into this Friendly's and was treated so unkind compared to other customers. I am not sure if they are not okay with people of color coming into their restaurant but it definitely showed tonight. The person at the to go window was super sarcastic and rude and approached me like if I didn’t belong there. As he greeted everyone else and told them have a great night and drive home safe. When my order was ready as everyone else received an “excuse me your order is ready” I was met with a wave down, bag thrown on the counter and a look of disgust and not two words uttered after that. I am really disappointed in this encounter as I’ve never experienced such inconsiderate treatment at an establishment I visit often. I do not plan on returning to this location and advise anyone else of

★★★☆☆ 3.0 Shalom Pena · Aug 2021

We never get our drinks when we get delivery. But food is good. Lobster sub is cold but still good. Just save yourself the hassle of drinks. This pic was taken after it had to wait a half hour for me to go get the drinks. The croutons were soggy the tomatoes tasteless. But lobster was good. Just an unnecessary hassle.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

American restaurantDinerFamily restaurantHamburger restaurantIce cream shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.