Freddy's Frozen Custard & Steakburgers

Food was great but ordered the Dr Pepper shake and Cold brew shake. They made these after our order and they just sat on the counter. All we got was a cup of ice cream that sucked. Didn't know if we were supposed to make it ourselves or not. Ended up pouring DP in it to make something, there was no coffee available for mine so i didnt try to make it. Clerk mentioned when i picked it up because i or she didnt know which one was which, that they dont look like the picture wth. Well they sure dont taste like it either. Besides that everything else was great.

Always a great experience when i stop in my travels but today was exceptional. The young man at the front counter is an absolute rock star. He is very polite and engaging with customers. He was very attentive and customers oriented. His customer service is top notch. His name is Syahreeque. This young man is going places with his postive upbeat personality.

Food is very decent (although not a fan of the new taco burger thing). Service is top notch, manager walking around and asking how the food and service is! They really care about their customers and willing to go extra mile.

Ordered a large fry and there’s not even half the small container filled with French fries. Total scam, place has gone downhill in recent years. The sick joke is that I can’t even call to see if they would make things right! They don’t have a valid phone #. Get your act together, I’ve been coming here for YEARS -not anymore!!

This place is absolutely disgusting. Every surface is covered in grease. The trays are gross. The floor feels greasy. It’s just….. awful. We went in at 11:15am, 45 minutes after they opened and it was like this. No one cleans. No one wipes down tables. It’s really incredible. Take a look at any surface and you’ll see grease smeared all over. The location in Brookhaven isn’t nearly this bad.