Freddy's Frozen Custard & Steakburgers

The staff was really great. Very polite and friendly. The food was great I had the California style burger and cheese curds. Everything was hot fresh and tasty. It wasn't crowded or too noisy. Pretty clean too. But the staff really stood out as above average. I would eat there again. Not too far from Widener University so a cool spot to take you kid if you're there for a visit.

I sat down at the brookhaven location, ordered the california style burger meal and had them make a salad from the tenders here. Food was really good and manager was friendly. Not sure about other locations but this one is good. Cam in at about 2:30 pm (ps. Ive never really seen fries like these, strange but good)

Freddy's has truly went downhill. My order was wrong I had ordered a fried chicken sandwich and I got a grilled chicken sandwich. Fixing the mistake took over 15 minutes. By the time I got the right order, my family was done eating. The fries were greasy and too salty. Both of the burgers we ordered were too salty and dry. The dining room was dirty. The only positive was that the staff was friendly. We spent over $52 for three people to have two burgers and a chicken sandwich with some fries and sodas. They truly have become a place that is too expensive and the food is just not good anymore.

Service & Atmosphere are good. It’s clean, love the pictures telling Freddy’s story. Cheese Curds & Key Lime Concrete are winners. Young lady doing shakes & DT, fantastic. Tots were gross & dark. The oil itself tasted decent, either time temperature abuse or they forgot them. Brisket Steakburger was flavorful but dry.

Place is horrible, so sad to see how Freddy’s reputation has gone downhill. They somehow manage to always mess your order up, one way or another lol. Staff here is very dry and rude, no “your welcome” or smile or anything, just roughly handed me my food and walked away. My patty was undercooked and pretty pink on the inside so i just threw it out and didn’t even bother to ask to make a new one because i knew it would take like 10 mins and they would probably mess something up again, just not worth your time. Also, $8 for just one little burger no drink no side?!? this is ridiculous, go to chick fil a and get a sandwich for like 5 bucks, wait no more than 5 minutes and very hospitable atmosphere. So sad, Mr. Freddy would be disappointed :(