Floyd's Pub

Floyd's is located in the Windsor Hotel and offers a really nice atmosphere with outdoor seating overlooking the town of Americus. The drinks were excellent, the food very good and the service was OK. They were hosting a couple very large private events and I think that interfered with us getting great service. Otherwise, they would have gotten five stars and I would not hesitate to recommend this place. In fact, I look forward to coming back and hopefully they will do better next time.

Years ago dining at The Windsor was a wonderful experience. Now it’s a waiting game. My friends and I dined at Floyd’s recently. We were seated outside immediately. We waited 20-25 minutes and no one checked on us. We walked to the bar to order a drink and were told we couldn’t and someone would come take our order. We had to ask for someone to get our drink orders multiple times. After 15 more minutes, we finally had our drink orders taken. We asked 3 times for menus after receiving our drinks. We were there at least an hour before our food order was taken. The wait staff act annoyed when we asked for anything. This was one of the worst dining experiences I’ve ever had. I receive better service at the Waffle House. I spoke to a friend whose son worked there last year. He told his mom he r

Ashley was an amazing server! She was incredibly helpful, very accurate with our order, and made sure everything came out exactly right. Her pleasant attitude and attention to detail really stood out and made our experience even better. She was friendly, professional, and checked on us just the right amount. We’ll definitely be asking for Ashley again!

I hate to say that our last couple of experiences at Floyd’s have been very disappointing, but this last one was horrible. It took around 30 minutes to even order our drinks. After we ordered the food, it took a while to come to us and the appetizer we ordered first came out after we had finished our entrees. Once we got our checks we were handed VERY dirty check holders and our card was then lost (I know this is no one’s fault, but it just added to the already bad experience) We love to eat local, but we will not be returning.

The absolute WORST service I have ever experienced. I used to work in the service industry at some main line high end restaurants, I don't take pleasure in this review but enough is enough and last night was too much. As a server, you're chasing tips and trying to go above and beyond to take care of your people and make them happy. Some people just don't need to be servers and that's okay, it's not for everyone. Our server CULLEN was one of these people, a buffoon, he didn't check our drinks once. We were there for my wifes birthday figured we would go somewhere nice for the evening. We were a 4 top table, we all ordered hamburgers and an appetizer of pickle chips. We waited an hour for 3 of the 4 hamburgers and the sever brought the pickle chips out at the same time as the 3 burgers. The