Five Guys
Smyrna, TN · Fast food restaurant
- Address
- Five Guys, 311 Sam Ridley Pkwy W Unit 313, Smyrna, TN 37167
- Phone
- (615) 751-3065
- Website
- restaurants.fiveguys.com/311-sam-ridley-parkway-west
- Status
- Closed · Opens 10 AM
Five Guys is a restaurant located in Smyrna, TN. It is one of 167 restaurants listed in Smyrna. Its 4.4-star rating is above the Smyrna city average of 4.2 stars. There are 10 photos associated with this location.
About Five Guys
Your nearby Five Guys at 311 Sam Ridley Parkway West in Smyrna is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our... More
Hours
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–11 PM |
Customer Reviews
This is only my third time at this location and the first two times were Great but this last time I was very disappointed. We ordered two burgers, a large fry, and milkshake. My large fry the cup was half way filled and barely any fries in the bag, they forgot my milkshake and it was made poorly when I returned to get it. I understand employees have an off day but for the amount you pay for the food, it should be on point every time. The young people who work here need a team meeting and a talk about being professional and caring about your job and customers.
I ordered a little cajun fry today. They skimped me on the fries. We already pay $5.00 just for fries. And the light skin skinny girl came took the bag and just put like 10 more fries in there. And I believe the last I checked the customer is always right. Please do better with the fry proportions size. Little cajun supposed to feed atleast 2 people. If I wanted a large fry for 1. I would’ve went elsewhere. Please do better for future reference. Thank you! 😊
Great location for takeout on a road trip. Corey and Nate (always get the names!) greeted me with smiles and a helpful attitude. I had ordered ahead and it was ready exactly on time. And the food itself was top notch. For once my fries weren’t soggy! Highly recommend this particular outpost of Five Guys. The entire crew will make it worth your while!
The burgers were great, but the freestyle beverage machine only had a couple of choices. No one warned me about the limited beverage options when I was ordering a drink.
This is the first time I’ve had a complaint at this location but almost everything about this experience was poor. I called my order in and the young man was very polite. I was told it would be ready in 10 minutes. I leave my house and get there and I’m waiting 10 more minutes. While I’m waiting for my food, out of the 4 or 5 employees that are on shift, 3 of them are standing around talking loudly and doing nothing in the corner. They’re swearing and talking about fighting. They had about 6 orders total the entire time I was there. And when I got home, the burgers weren’t as warm, were bland and the fries were barely seasoned and weren’t cooked long enough, they were limp. So, the order took double the time to make, the quality was poor and I had to stand and watch them sit with my food i
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.