Five Guys

My aunt is in an assisted living residence across the street from this location. Today was the 3 rd time I ordered online from this location for my aunt, my wife and I during our visit. Today I forgot to order the soda for our meals. When I arrived to pick up my order, the order was not yet ready ( I arrived, early not the fault of the restaurant.) While waiting I went to the ordering station to get 2 small soda cups. As I reached for them the woman initially interacted with, she appears to be in charge, shouted “you didn’t order soda so you can’t have any cups”. Fair enough, but I told her I would be adding 2 bottles of coke to my order. She rang up the $8 charge and I paid. Since we would be sharing the 2 16oz bottles between the 3 of us reached out to get 2 small cups. She out her hand

Dear Five Guys Management, I am writing to report a serious food safety issue related to an order placed at your Eatontown location on Tuesday the 20th. Three people, including myself, ate food from this order. Shortly afterward, all three of us became very ill. We have experienced severe diarrhea and stomach pain lasting four days. My symptoms were serious enough that I had to see a doctor. During my visit, the doctor informed me that I am not the first patient he has treated who became sick after eating at this location, which is extremely concerning. This situation has caused significant physical discomfort and disruption to our daily lives. Food safety should be a top priority, and I am very worried that there may be improper food handling, storage, or preparation practices occurrin

This is the best Five Guy's location I've been to! The customer service is excellent! I had a nice conversation with an employee after ordering my food, you don't get that everywhere. The food was delicious and served fresh and hot! I ordered a "Little" hamburger and a "Little" fry, and I say "Little" because the burger was a good size and the fries were more than you get as a large at most places. Definitely would recommend going here for a delicious bite to eat!

Exceptional burger! We ordered two burgers, cajun fries, and a milkshake. Meat is never frozen and made to order. Today it was so good! The fries are cut fresh and cooked in peanut oil. The milkshake tasted delicious and hit the spot. They have free peanuts. They updated the dining area and it looks good. Keep up the great work!

Love this place! The food is absolutely amazing(and the jalepenos are actually hot). Only problem is the price; it is a bit expensive. If you have a bit of cash to dish out and love a good burger and fries(+others), this is the place!