Five Guys

I wanted to leave a five-star review, but three stars is probably too generous. The only reason I'm not leaving a one-star review is because we had a previous experience here that was amazing, total opposite of tonight. The first time we came to this location the burgers were fantastic and made just as we ordered them. Tonight, we bought three burgers, and they were soaked with such ridiculously excessive amounts of ketchup and mustard, that we ended up having to throw away the wet, soggy, greasy, disintigrating buns and toppings, and use our own bread for the patties. I am so disappointed in tonight's experience, which sucks because I was looking forward to eating here often, but (especially for this price) I don't know if I will be back.

Service staff was welcoming and efficient. Food was a great example of 5guys. Burger buns weren't soggy, contents were juicy. Fries were crispy and soft inside. Milkshake was bomb. Order was ready faster than other locations and better. Sunday afternoon

This is the first time since I moved to Washington that five guys tasted correct. The burger was amazing and the fries were just the correct level of cooked. I spent years on the east coast and always had a great experience at my local restaurant this one met my expectations.

We really enjoy having the option of having 5 guys so close by as we used to go to the Northgate one, makes for an easy week night dinner. The staff here is wonderful and always welcoming. The food is good. The restaurant and bathroom is always clean. Due to personal preference, the only “complaint” I have is the volume of music. It’s a tiny space and there aren’t many patrons there, when I have been there, so the music volume seems loud and excessive.

As local burger lovers, we tried a 2nd time after the first visit came short of expectations, knowing new restaurants need to work out their kinks. Now, I don’t normally leave poor reviews, but the food was of poor quality. Burgers: Meat is pressed on the grill, dried out, lack of flavor, sloppy assembly and soggy bun. Ketchup all over the side of the bun and wrapped poorly. Fries: Undercooked. They smelled and tasted like blanched potatoes. Did not drain basket properly. Puddles of grease within the bag soaked thru onto clothing and all over the burgers. I frequent the Northgate location as a Shoreline resident and was happy they put one closer. However the people that run this new location need training. Until then, we will not be back.