Five Guys

Edit: I was asked to reach out in which I did via corporate. It has been nearly two weeks with no response, just know the replies are automated. They are not actually looking into the low ratings. Terrible service from manager and portion sizes are terrible as well. Would recommend going to a different location to actually get what you pay for.

I am so disappointed in five guys. I went to five guys because you used to be known for good quality burgers that are thicker than most fast food places. Today I received my burger that is thinner than a McDonald’s burger. I mean this is pathetic. I took photos. I will now be telling everyone to not even waist their time and money at 5 guys might as well go to McDonald’s to get a burger that is thicker for cheaper. This is infuriating, if I would have wanted a burger this thin I would have went to smash burger.

This place sucks. My wife order a little cheese burger with topping on the side. Looks like slop for toppings. I order a patty melt. Food is horrible. No Urgency at all. People waiting for 10.to.20 mins. while staff all looking around at people. Never be back again .

My wife and I were looking at the shopping center across the street for a Chinese Puerto Rican restaurant. Couldn't find it I wonder if it's still in business? So we decided to go to five guys and we loved it. Thank you five guys consistently delicious.

I rarely write reviews for anything but this five guys location deserves to be recognized! I had seen that five guys was doing a a BOGO on 2/17 and I had placed a pickup order for it to be ready around 7PM. I noticed almost all five guys locations near me were packed and busy with orders but I gave this one a try and when I went to go pick it up around 7, they were out of patties and told me it’d be a 15-20 min wait. I said no problem and waited. Despite there being tons of hungry people inside, waiting and watching for when their food will be done, I thought it was fantastic how the team handled everything under pressure. I wish I had gotten his name but the boy who was working the counter (brown hair, looks young) was extremely sweet and attentive even under that pressure. The girl who w