Five Guys

Liverpool, NY · Restaurant

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Liverpool
#24
of 104 restaurants
City Percentile
69%
rating percentile
Address
Five Guys, 3810 NY-31, Liverpool, NY 13090
Phone
(315) 715-4485
Website
restaurants.fiveguys.com/3810-route-31-liverpool
Status
Closed · Opens 10 AM Sat

Five Guys is a restaurant located in Liverpool, NY. It is one of 104 restaurants listed in Liverpool. Its 4.5-star rating is above the Liverpool city average of 4.2 stars. There are 10 photos associated with this location.

About Five Guys

Your nearby Five Guys at 3810 Route 31 Liverpool in Liverpool is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our... More

Hours

Friday10 AM–10 PM

Customer Reviews

★★★★★ 5.0 Stephen Dymus · Oct 2025

I can't remember a time I had bad food here. This location in particular is always on point with anything I order. The staff is friendly, the place is clean and with prices of fast food why wouldn't you go here instead of McDonald's or BK when this place has real ingredients for their food. Thanks for always making it a good idea to get a real burger and fries.

★☆☆☆☆ 1.0 Mary Beth · Jan 2026

Would you eat this? All I wanted was a NOT burned grilled cheese and got my takeout order home to find this was my dinner. Epic fail! I would give negative stars if I could!

★★★★★ 5.0 Jonathan Tate · Mar 2026

Food is super good. They are legends for their fries. Burgers can be ordered without bun and will come in an aluminum dish with any requested toppings beside the burger. Burgers are very very juicy. Milk shakes are wonderful. Staff is very friendly.

★☆☆☆☆ 1.0 Riley Hogan · Feb 2026

I’ve given this location of Five Guys more chances than it deserves because my family genuinely likes the food. Unfortunately, the service has become consistently frustrating. Every time I order ahead, I still end up waiting an unreasonable amount of time after arriving. It often feels like online orders are ignored until the customer physically shows up. Meanwhile, employees stand around chatting while orders fall through the cracks and the kitchen falls behind when it really shouldn’t. One of the most frustrating parts is the complete lack of communication. Workers avoid even looking at the group of people standing in the pickup area. No one asks for names, gives updates, or checks on orders. Customers are left wondering whether their food has even been started. I’ve also seen employe

★★★★☆ 4.0 Nancy Brown · Nov 2025

Good food good prices. No charge for extra add on items. FF serving is huge.. cafeteria atmosphere. Counter order and pick up. Free peanuts while you wait. Mainly hamburgers any way you want them. Also have hot dogs.. FF .. milk shakes. Toppings free includes bacon cheese onions fried or raw mushrooms .has a veggie sandwich... Very good.cpuntwr order and pickup.. no drive thru. Nobody in lobby.. no waiting

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

RestaurantAmerican restaurantFast food restaurantHamburger restaurantHot dog restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.