Five Guys

This place is amazing !!! And the staff was amazing !!! It was one of the busiest days of the year. (because there was a promotion going on). The place was packed and they were unloading a tractor trailer. The staff worked their butts off !! They kept everyone informed about their orders and kept it calm. (There were 20 customers at one time. And my order was perfect !! Thanks Five Guys staff !!!

I love going here. You get a lot of food for the price. Anytime I get a burger and fries of any size, I don't feel hungry for the rest of the evening. Very filling and delicious, with the melding of all the flavors of the toppings on the burger. And the fries are great. I don't understand why people complain. This isn't fast food, it's real food, fast. But there's gonna be a little wait. Which is fine.

The store in Depew always seems to be poorly ran. I called in this evening for a pick up order and the person who picked up the phone said it was the Niagara Falls store. Needless top say I'm starving and didn't wanna deal with jokes.Ive gotten dry rolls, fries that had 10 times the normal amount of salt. I don't complain because I don't want to get spit in my food. The one time I did complain there was a lady manager that gave me a bad attitude.I enjoy the food but its pricey and never the same at this location. Whats the deal? I drove by the store the wasn't a car in the lot. Maybe they didn't want another customer for the night? Im not sure why 5 guys responds it says owner? Isnt this a franchise? This location has turned into a joke. The foods not cheap and the service is the worst. Th

Five guys is always a good choice. This location was solid. Although the dude taking our order seemed pretty intense. I sensed a WWE vibe but that's okay. Serve me burgers with a side of huge muscles. I'm ready for it.

Put in our order online tonight, arrived when there were only two other customers in the restaurant that were already ordered and waiting. Let them know as soon as I arrived that I was there for my pick up. They relayed the message to their team….. I sat there for 20 minutes as they proceeded to help many other customers and finish their food first when I am still sitting there. Got my food after reminding them Im here for my pick up. Left kinda unhappy about the wait but happy to have my food finally. Got home and found that they didn’t even give me my moneys worth of fries. A small order of fries is all my girlfriend ordered for her dinner and she got a hand-full. Honestly ridiculous. Id rather drive to the other location on Transit next time.