Five Guys

Never had a pink burger from 5 guys. Called to tell the manager on duty. She said thanks for letting me know. Normally I would let it roll off my back. I’ve never left a bad review. In fact I’d rather not say anything than say something mean. But not today. Customer Service is gone. Will call the next higher up.

OK, we'll get it out of the way first. It's pricey for Burger. But....I had a really good burger this evening. It had actual taste and wasn't pressed flat like the other chain burgers. The choice of toppings is much more than what you get from the chains. Thw fries were pretty good too. Back to the cost - you're really not that far off from a similar meal cost at the other chains. The staff was very courteous and friendly and engaged in conversation. The dining area appeared very clean. They have the Coca-Cola fountain drinks with the plethora of flavors.

Located on the strip in Clemmons and is accessible from both North and Southbound US 421, East and Westbound Interstate 40, and East and Westbound US 158 ( Clemmons Road ) by using Lewisville - Clemmons Road. Depending on the time of day it can be hard to get in out of the parking lot due to the traffic. I walked into the restaurant and was greeted by cheerful and friendly employees. I ordered a little hamburger, small fries and a soft drink. Before I could get a tray of peanuts and fill up the drink cup, my food was ready for me to pickup at the counter. Burger was hot and freshly made, fries were hot, fresh and plentiful. Great dining experience will definitely be back soon. .

Just went to grab some fries at 5Guys and the service was nice Madison took our order but what really stood out was the amazing friendly cheerful attitude of the hardworking man with the ponytail who was cooking. He made us fresh fries in a few minutes was so nice smiled while he worked and even said good bye to us after we wished him a merry Christmas. Was just a nice quick ordinary experience but his energy was so positive his boss should know it. Great job and thank you for lunch and your hospitality and the fries were cooked perfect and delicious.

Walked inside to pick up my mobile order. The girl said to give her "4 minutes on the fries". I thought, awesome, fresh fries. 7 minutes later I go to the counter and said I was just checking on the fries for my order. The guy says something to the girl who just shrugs, then he put some fries in the bag and hands them to my while saying nothing and looking away from me. I notice the bag isn't even warm as I walk to my car. I reached in the bag - barely lukewarm fries. What was I waiting 7 minutes for if not fresh fries? The best part = I paid nearly $9 for a large order of fries... I got a large CUP alright, maybe 3/4 full of room temp fries. I get it, mistakes happen. Maybe she forgot to drop the fries. No biggie, just be honest. But they knew I had been waiting. They both knew they wer