Firehouse Subs Strongsville

The staff at this specific location is always respectful, courteous and professional. I frequent the store and have yet to have a poor experience. I cannot sing their praises more. I have had the best experiences with Ryan, Shauna and Aaron specifically. They're always there when I come for my lunch and are exceptionally kind.

The crew here at firehouse subs in strongsville are absolutely outstanding. The staff is absolutely delightful as well as the warm feeling they left me with. Also with the greatest food there is! I will be visiting this location whenever I can. Josh and David are the best.

I ordered a meatball sub, and it was fantastic. Josh and Ray edged my sandwich so much with sauce and seasoning on top of my meatballs. The first bite was so delightful, I almost thought I wasn’t going to finish afterwards. Give Josh and Ray some sort of bonus for their delectable edging service.

This location was wonderful staff customer-service wise... However, I came in on 6/10/25 at 18:40, and there was a little hand-written note on the door indicating they were out of Mayonnaise, Deli Mustard, White Bread, and about 4-5 other toppings. Sandwiches ended up pretty dry and lacking... as a food service manager myself I understand supply-chain difficulties and things beyond the employees control, but this seems more like a mis-management and ordering issue, as I know for a fact none of the aforementioned shortages are on the fault of the vendors. Ah well, the last time I visited the staff went above and beyond and the quality of the food was PHENOMENAL, so it almost makes up for this event, however it would absolutely be a let down for first-time or rare-repeat customers. I am hesi

Ryan was very polite and accommodating to our orders. He and David handled themselves very well when a rude man came in trying to order while we’re ordering. I respected them for not getting upset when the guy was being nasty and threatened to call regional because he had to wait to place his order.