Firehouse Subs Killeen

I bought two regular hook and ladders and these are the sandwiches I received. Support was like "we'll look into it" and was never heard from again. I should have checked the sandwiches before leaving the store, especially since the bag was surprisingly light for two subs.

The subs/sandwiches here are absolutely delicious. The fries and special dipping sauce are phenomenal. The staff members are friendly and provide efficient service. Atmosphere is cozy, laid back and clean. The fact that this business supports the men and women of the Fire Services and honors their contributions to society is simply the icing on the cake. Would definitely recommend.

I had hoped the transition to new management would improve this location, but the experience has been disappointing. There is a clear lack of professional standards; employee turnover is incredibly high, which is reflected in the inconsistent food quality and frequent order errors. More concerning is the management’s treatment of staff. The communication from leadership is consistently unprofessional. I’ve reached a point where I no longer feel comfortable frequenting this establishment. I hope ownership takes steps to address the toxic work culture and service issues.

Great service and excellent sandwiches!!! We went there for their fundraiser event and the kiddos loved it! They got to go inside the fire truck and play games as well!!!👍🏿😊

Ordered dinner on DoorDash from here and after my dasher waiting over 45min for it they ended up canceling it. Super disappointed, hoped the location would improve with new management but obviously not. Go to the firehouse in Temple, so much better.