Factor75

Factor is running a scam and this is a warning to stay off their website. I recently browsed their site and without authorization they created a fraudulent order and sent me a box of food using an old credit card without a current pin. I called the company but they said they could not take back the food or give me a credit. I spoke to my bank which is investigating this as fraudulent activity. This company is operating a scam and should be investigated as a criminal enterprise. Just be warned to stay off their site.

Not sure why all the negative reviews. We’ve been ordering Factor for the past few weeks and everything we’ve gotten has been delicious! The meals are basically a standard bowl size so they’re not huge but I don’t find that to be a problem. Again, everything we’ve ordered has been super flavorful and I love that I can order Keto meals for myself but my husband can order whatever he wants. I highly recommend Factor!

The meals are really good and the website makes it easy to order and edit meals. Two downsides. One, they miscounted meals when packing orders. I ordered 10 and got 6 one week then 8 the next. Another annoying thing is there are always great discounts for referrals and new customers but not for existing. You have to sign up with multiple emails to get reasonably priced meals. It felt like Kohls where the person in front of you had points and coupons and got exactly what you did for 1/2 the price. Shame because the food was really good.

Customer service has completely changed. The company used to communicate to customers to allow acceptance, changes, or cancelations. I was charged $214 for meals, I received no prior communication to allow for changes. and the company says to give them away if I don't want the meals. I subscribed for close to 3 years...canceled the subscription.

Food is making us vomit. Company is bullying us into accepting more food we can’t eat because it is making us sick.