EME Restaurant Equipment New and Used

EME fully outfitted my new BBQ place I Smell Bacon BBQ in Hoffman Estates. Not only did they beat everyone's price, but he also gave advice when we found a better deal. When we open the next place, we will use them once again!!

Ed at EME was very helpful in sourcing commercial equipment and had the knowledge to advise in layout/design, materials choices, pricing, and any other information we needed to have our commercial kitchen meet city codes and guidelines. In ordering new equipment, he was very responsive and would almost always deliver items in stock within the next few days. We couldn't be happier working with Ed and would recommend EME to anyone looking to upgrade/build their new or existing kitchen space!

We have had a very solid relationship with Ed and EME throughout the process of building our cafe. The personal touch has been key for us, as this is our first project building a cafe from scratch. EME sold us good quality products and most definitely have went out of their way to set us up with the support needed for all our equipment. Highly recommend working with Ed.

Ed sold me brand equipments from Arctic Air earlier this year as I am setting up my first café shop. One of the 2 door freezer is defective with condensation on the middle beam between the 2 doors. I got written up during my inspection. Ed was notified of this and I asked him to either exchange me a new unit or refund my money and we can both move along. He asks me to deal with manufacturer warrany over at Arctic Air. I call Arctic Air and they immediately don't want to deal with me. They finally send out a technician but there is nothing wrong for him to fix. After this, Ed gave me some bs answer that he had set up an exchange with Arctic Air and all I had to do was call and set up the delivery date. When I call Arctic Air, they said there was no call from Ed on record. After a brief conv

Ed not only supplied my restaurant, he was instrumental in the proper configuration of my kitchen, bar and waitress stand. His prices were fair, not because of the value of the commercial grade appliances, but because of the professional hands on customer service he provided.