El Pollo Loco

By far one of the worst dining experiences in the area. From the moment you walk in, you're greeted by a disgusting odor that makes you question the restaurant's cleanliness. The cashier, Claudia, was extremely hostile and aggressive when speaking to customers, which set the tone for the rest of the experience. The staff at this location clearly lacks basic customer service skills and professionalism. They were loud and engaged in their own personal conversations while customers were present, and it was apparent that they spent more time on break in the dining area than actually working. To top it off, they were blasting TikTok videos on their phones, showing complete disregard for the dining experience. The soda machines were also a huge letdown, with a strange aftertaste—almost like soap

Ordered a Shredded beef quesadilla $12 and it was a terrible experience. This beef is better with the Birria caldo when available. Not worth it. Stick with the chicken.

Yesterday bought a double tostada chicken salad and this is what I received. Nothing doubled. And presentation of food terrible and the little two pieces of avocado was spoiled. I will stick to plain chicken and no salads here. I know places get busy but would "you" like someone to serve this to you. If you are to pay 8.99 to 10.99 for a salad it should be what you ordered.

Always great experience. Love the chicken. Great customer service. Love the menu selection. Fast drive thru. Clean restrooms.

The food was good, Yareli the person that helped us had good customer service, but I did noticed the other girl had terrible customer service, the place is a bit run down but I would probably come back.