Einstein Bros. Bagels

I haven't been in this location in probably over 5 years and this morning as I was driving through Hinsdale I decided to stop in and grab a bagel. The girls behind the counter we're great and my breakfast bagel sandwich was phenomenal!! She recommended a delicious option. Will definitely be back much more in the New year!!

Updated review July 4, 2024- So sorry to report, NOTHING has changed unfortunately since my last visit and review in February 2024, regarding customer service, rather it seems to have gotten worse. I still wish there was another Einstein close by, love the brand but absolutely dislike the customer service at this Hinsdale store. I am so surprised that Einstein brand is ok with the negative reviews this particular store gets often enough, and I know for sure “why”. Christina “The manager” needs training on customer service and basic etiquette. It flows from the top and unfortunately NOTHING will change for the better unless Christina is provided better training. In my experience the manager sets the tone and I am sure some who are her “attack the customer” folks will fall in line. All

I come here at least three times a week I will now go out of my way to go to the Glen Ellen location the staff here is so rude no customer service skills at all especially the girl with long hair she is mean I hope she finds a better attitude

General Bagels are good. Country Bagel and Gravy does not look close to the same

When I decided to write a review, I didn’t think that I would see comments about what I wanted to share. Just as everyone else, the person who takes the order is not friendly (I said good morning like 2 times and there was no reply.) The cashier is nicer, i thought the food was good but the attitude change my experience. If I ever decide to give it another chance, it will be a Mobil order.