Dunkin'

Pros: really nice people working compared to most Dunkin Donuts I’ve been to. Cons: I feel like for as many people that is there, most don’t know what’s going on or what they are doing. They should be faster and more organized. I usually do an online order and put it in within 3 miles and they still don’t have anything ready by the time I get there. And this makes twice I’ve wanted a Bavarian donut and got icing instead. My heart is broken after anticipating a Bavarian. I think this place will do really well once the staff is more organized. I’m still going to come here even if I have to wait because of the nice people and it’s my favorite coffee shop.

I swear this place is either right on top of it or they’re scraping from the bottom of the barrel with workers. One day I’ll order my coffee and it’ll be perfect. The next I’ll order it and it’ll be completely messed up. Today I ordered my coffee and ended up with cold foam on top. Nowhere on my ticket does it say cold foam. I’ve been given Iced coffee before when what I order is a frozen coffee.

Yay!!!! Burnt toast for the 3rd time. It's so good, said Noone ever!!!! Would you want to eat burnt toast? I was 20 minutes down the road before I realized and wasnt back-tracking today. Anyways I also ordered a half dozen donuts and one was supposed to be strawberry iced with sprinkles and to my surprise- no sprinkles!!! I can understand it could have been easily missed but the burnt toast again....Do better DD Employees. NO MORE BURNT TOAST!

I’ve gave this dunkin an honest try on numerous occasions. I’ve tried different coffee combos & even different food options. I understood the grand opening & having some hiccups to work thru. HOWEVER today was probably my last visit to this location. I placed a mobile order today. Needed a little pick me up. Ordered a strawberry sprinkle donut, only to receive it & it’s face down in the bag. No sprinkles barely any icing. I mean how hard is it to use basic common sense? I could understand my coffee being wrong or one thing about it wrong. When a location messes something up consistently since opening there needs to be a reevaluation on employees training. As an ex barista I know how thorough training is, this is either a failure on corporate or your staff. Do better & be better!

I visit many dunkin donuts while traveling. Which i do often. I have noticed with this dunkin donuts, it never gives me a full glass of iced coffee or specialty drink. It is never very full unlike others. Just wondering why? Not any cheaper like to get what I pay for