Dunkin'

Waterloo, NY · Coffee shop

Rating
2.6/5
★★★☆☆ 2.6
Reviews
20
Rank in Waterloo
#37
of 43 restaurants
City Percentile
12%
rating percentile

Dunkin' is a restaurant located in Waterloo, NY. It is one of 43 restaurants listed in Waterloo. Its 2.6-star rating is slightly below the Waterloo city average of 4.1 stars. There are 10 photos associated with this location.

Hours

Saturday4 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Amber Valder · Feb 2026

I’ve been to a lot of Duncan‘s state to state. This is the worst Duncan in the world. They take 20 minutes and I already pre-ordered my drink. I cannot say I would recommend this to anybody whoever the owner is needs to reevaluate the whole Dunkin’ look at what they try to feed me knowing they wouldn’t even eat this themselves

★☆☆☆☆ 1.0 None None · Nov 2025

They need to learn how to make drinks. Ordered two pumpkin lattes. They tasted like strong coffee. Then we ordered two chi lattes. No taste at all except milk. Gross I also ordered a muffin it was dry I could not eat it.

★☆☆☆☆ 1.0 Zach Cox · Jul 2025

Ordered two wraps…the first was still cold with frozen egg and all contents were just inside of the bag without even being assembled….the second had dirty napkins inside of the wrap itself….just get your coffee fix from the loves gas station

★☆☆☆☆ 1.0 Melissa Drexler · Jun 2025

I'll be fair. The service was decent - so the the two women we interacted with were nice enough, but our order was not correct. They did however give us an extra drink we did not order, I don't think they did that on purpose, I think it was just another fumble. The donuts were about the worst I've ever seen. Not even what we ordered nor what she said they had available. I'm not gonna waste the junk calories on them. Sigh. So we were expecting a glazed, sour cream, 2 strawberry, double chocolate, Boston cream and old fashion.

★☆☆☆☆ 1.0 Scott Vanduyne · Mar 2026

My wife and I stopped today and they messed up our food order and had to return back after discovering mistake.. no we were not up set until we got back there and the worker goes.. do you want me to just take the bacon off and put the sausage on and I replied no I would like the sandwich the way I ordered it..she was very rude and she never apologized for her mess up ..and we were not upset the least until her snotty behavior I asked her if she wanted the old sandwich and she turns ands says.. not now..very unprofessional and gives Dunkin a black eye

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.