Dunkin'

Troy, MI · Coffee shop

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Troy
#111
of 250 restaurants
City Percentile
19%
rating percentile

Dunkin' is a restaurant located in Troy, MI. It is one of 250 restaurants listed in Troy. Its 3.4-star rating is slightly below the Troy city average of 4.3 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Friday5 AM–8 PM
Saturday5 AM–8 PM
Sunday5 AM–8 PM
Monday5 AM–8 PM
Tuesday5 AM–8 PM
Wednesday5 AM–8 PM
Thursday5 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Leah Hayes · Dec 2025

I was not satisfied especially being that I have been going to Dunkin quite frequently lately . I have ordered the same drink several times a roasted white chocolate latte iced with OAT MILK being that I am extremely sensitive to WHOLE MILK with a pump of peppermint mocha substitute the whip cream for cold foam . Well my drink did not taste the same at all there was WHOLE MILK instead of oat milk as I asked and even when I saw chocolate syrup surrounding my cup I told the young lady I didn't want that in my cup she advised that's what I requested but it's not . I didn't even receive the caramel swirl that comes on the drink . I have called the location numerous times with no answer .

★★★★★ 5.0 Dave Goodenough · Dec 2025

A Classic Dunkin’ Donuts Experience Done Right This Dunkin’ Donuts is a great reminder of how Dunkin’ used to be when I was growing up. The donuts are wonderful — plump, fresh, and offered in a wide variety of flavors, which really sets it apart from places like Tim Hortons. The quality of the food is consistently good, and service is fast and efficient. Every time I visit this location, the staff are genuinely friendly and welcoming. There’s always a fresh selection available, and everything runs smoothly from start to finish. It’s one of those places where your experience turns out exactly how you expect it to, in the best way possible. If you’re looking for a Dunkin’ Donuts that delivers on quality, variety, and great service, I highly recommend this location.

★☆☆☆☆ 1.0 Drew Monty · Feb 2026

I’ve never experienced such rude employees at a fire through. They won’t say a word, just hand you items like a robot. I frequent the location, and ALWAYS say good morning, please, thank you, have a good day etc. and these robots will stare at me and not say a word back. Not to mention the quality of drinks is very inconsistent - some days the lattes taste like actual milk, some days they’re just fine. I ~WAS~ a daily visitor, and for sure going elsewhere going forward.

★☆☆☆☆ 1.0 Kassidy Richardson · Sep 2025

I go to Dunkin quite a lot and I’ve never had an experience as bad as this one. The workers at the drive thru were rude and trying very hard to rush me with my order. I got the Large Chai Latte with cereal milk and a side of ice, the lady at the window gave me a medium cup of ice and the drink filled the medium cup with none left over. My sister for the Pumpkin Spice Latte and the drink was not filled up in the slightest the whipped cream barely reached the rim of the cup. There was no pumpkin and the drink was mostly sugar and espresso.

★★☆☆☆ 2.0 Mushi Hodges · Feb 2026

Friday morning coffee, toasted bagel and munchkins for hrand kids.place was clean but the only good thing I can say. Went inside to order to see the variety of munchkins they had for the grand kiddos. I didn't see any. So I asked if they did and they had them by the drive thru window! Asked if she could let me know what was available and there was a English breakdown and I just said to get glazed and variety. No glazed just rock hard stale powder balls. So disappointed, grand kids didn't want them. Needless to say will NOT be returning to this location.

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Solo Dining ✓ Good For Working On Laptop ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Coffee ✓ Comfort Food

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.